SASSA Reconsideration Application and Status Check 2024

SASSA reconsideration allows declined SASSA grant applicants to request their applications be reviewed again by the South Africa Social Assistance and Security Agency (SASSA). This process is a lifesaver for anyone who believes their social grant application and SRD R350 application was unfairly rejected or that their circumstances have changed since they first applied.

SASSA Reconsideration

You can apply for SASSA Reconsideration online and this process is simple. You need to submit your reconsideration application by providing your ID number, application ID or reference number to have your declined grant reconsidered through the Department of Social Development Republic of South Africa. This method works for all declined grants including SRD reconsideration by following these steps.

  1. To apply for SASSA reconsideration, visit DSD website
  2. Enter your 13-digit national ID digits in the given field of the South African ID Number of Applicant.
  3. Provide your cell phone contact details in the given field of Phone Number used to Submit your application.
  4. To verify your identity click on the โ€œSend Pinโ€ to send a PIN code for your phone.
  5. You will receive the SASSA OTP Code that you need to enter in the PIN box.
  6. After entering the code you can approach the reconsideration page.
  7. Select the month for which you want to apply for reconsideration and provide your reasons for the declined grant reconsideration.
  8. Submit your reconsideration application and wait for SASSA to respond to your request.

After submitting your application, you can expect to wait for the SASSA review process to be completed, which takes up to 90 working days. During this waiting period, you will be required to provide supporting documentation relevant to your grant type.

For example, SRD R350 grant applicants must be jobless and needy, and if you’re applying for a Disability grant or Care Dependency grant, you may need to provide a medical test. For Children grants, you’ll need to submit an affidavit. Similarly, for Old Age and War Veterans grant applicants, assets and income reports may be required.

SASSA Reconsideration Status Check

It is crucial for applicants to Check SASSA Reconsideration Status online after successfully applying for reconsideration application. This process ensures that you’ll be informed as soon as your grant is reviewed and approved within the 90-day maximum processing timeline for reconsiderations.

  1. To check your SASSA Reconsideration Status, visit the SASSA Website at
  2. Select the first tab for “SASSA Status Check Online.”
  3. Enter your South African ID and Phone Number to request your reconsideration status.
  4. Press the “Check Now” button to view your SASSA reconsideration status.

It is important to check status of your reconsideration application after submission. Your status check result will show which month your declined grant was reconsidered and how much SASSA has paid. This is officially displayed in the SASSA system with your unique App ID, which is linked to your grant application.

In the meantime, if your SASSA reconsideration pending for your approved SRD reconsideration application or if you haven’t received SASSA payment dates. You can call SASSA complaints department at 0800601011 to investigate the issue further and get information on when you can expect to receive grant payment. You will need to provide your reconsideration Application ID to look up your details.


  1. Hi , I would like to know, that why do we get declined..while we have no money that get in ..into the account.

  2. Hi I have declined since long time I don’t have another money dat came I m not working I’m single mother

  3. I want to know why my srds grand skip a month for example,this month is decline but last month was approved.Please fix that because I’m unemployed and need that money for my personal reasons.

    1. My sassa R350 is always Decline and sometimes I can get it once exactly R350 then next months decline what is the problem..

  4. Hi..I have being declined since 2022 and keep.on saying income is coming into account but no money in my account since my last payout๐Ÿ™please check for me the 350 used and now nothing…๐Ÿ™๐Ÿ™๐Ÿ™

  5. Bronvin Ockhuis

    I would like to change my contact detail in order to appeal for the months that I have been delined

      1. I would like to change my contact as i have been declined for moths now so i want to check why am being declined

    1. Hey i have being declined since 2022 and keep on saying income is income into account but no money in my account since my last payout please check for the 350 used to help me and now nothing please ๐Ÿ‘๐Ÿ‘๐Ÿ‘

  6. Hi im Mzwanele im just why my grant is declined for 2mnths last year for 2 months 2022 why is declined my ID no 770713544908

    1. I need help through that problem since I started register my sassa in 2019 i received it 3 times and all this months is declining..
      Is because some friends can help me with money or is not that an essue..

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