SASSA

SASSA Referred Status

If your SASSA Status indicates Referred it’s essential to learn the meaning behind this status. The referred status can apply to anyone who has submitted an application for a SASSA social grant, whether it’s for Disability, Care Dependency, Children’s Grant, Old Age Grant, or the Social Relief of Distress R350.

Being marked as Referred Mean on SASSA Status means that your application has encountered a specific status, and understanding its implications is crucial. There is no need to worry, your application status is not final. You can check the details on what Referred status means and what steps you should take if you find yourself in this situation.

SASSA Referred Status

The meaning of Referred Status on the SASSA Application is simple. When your SASSA application displays SASSA Referred Status, it means that your application is undergoing further review. SASSA National Authorities want to ensure accuracy and eligibility before approving it and showing the outcome of the final decision.

Why SASSA Referred Your Application

SASSA reviews each application over a 90-day period. During this time, they carefully check your financial information to decide if you qualify for the grant. If they need more information and investigate further, your SASSA status will be marked as “referred.”

You can review the following reasons why SASSA referred your application status.

ID Document Matches Other Databases

If your ID number and name match records in databases such as NSFAS, SARS, UIF, or other government institutions in South Africa, your SASSA status will show as referred.

Documentation Issues

If there are missing or incorrect documents in your grant application, it’s possible that you lack essential paperwork. You will be notified to update your application with the correct information to complete your documentation.

Missing Email or Phone Number

If your application is missing your SASSA-referred email address or phone number, it means you need to update SASSA application personal information with the correct contact details in your application.

Suspected Fraud Activity

If you have reported SASSA Card Lost or registered cell phone number, or unauthorized access to your grant, SASSA will inquiries a fraudulent activity, they will conduct further investigations to verify the information provided until the suspicion is cleared.

Duplicate Applications

If multiple applications are submitted for the same grant or for multiple grants, SASSA will mark the status as referred. Meanwhile, your grant will be rejected, and you will receive notice later on when your status changes from referred to ensure justice within the SASSA system.

What to Do If Your Application Is Referred

If you find SASSA referred status, you need to contact SASSA for clarification and to maintain the correct documents for your application to be reconsidered and approved.

To resolve this, please reach out to SASSA through their toll-free number at 0800 60 10 11 or the SASSA WhatsApp number at 0820 468 553 and proceed with your situation.

You will be asked for your ID number and phone number for verification than your Application ID, which you can provide to clarify any doubts and provide the correct details.

If you have Lost SASSA Reference Number you can immediately get help from SASSA and retrieve your Reference Number, which is unique for your application.

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24 Comments

  1. Hllo hi am being abrove frm 2019but than refferd pls hlp they keep saying they are investigating my story for so long from that time til now pls

    1. Hi I’m lebohang Gladys moletsane my srd sassa status is referred from last year 2023 March until now please help me to clear it asap 🙏

  2. Hello my name is Siphiwe mkwanazi my sassa status is saying referred for the past 5 months even now says like that and I’ve emailed all wanted documents cause they told me my identity was involved in fraud.please help stranded!!!

  3. hi my application first shows approved and then went to referred so i went to go to the police station for an avidavid to say i was using my friends number for my srd application to register me so can u tell me what i must do to get my 350 back again pls

    1. My R350 grant for March was approved till it’s “referred” what should I do to fix it

  4. Good day my srd sassa status says referred since March 2023 till now please help me to resolve this matter or what can I do to resolve this matter 🙏

  5. Hey name is pearl nhlanhla l need help my sassa status referred I don’t know what’s going on a very month check my status approved but when cames check my status referred I don’t know what going on my sassa status I need help nhlanhla

  6. I have reffered status since April last year I have sent Sassa proof that I’m not on any fraud data base etc n still no joy yet domestic workers etc ppl that are working are getting approved n Sassa still hasn’t sorted my reffered status n continue to give me reffered status since April last year till today

  7. Hi My name is ntombovuyo majola I need help my sassa status referred I don’t know what’s going on a very month check my status approved but when cames check my status referred I don’t know what going on my sassa status I need help

  8. I made an apeal and status said approved then after that it changed to reffered so i whish to know that what causes or changed aproved to be referred

  9. Dear Sir/Madam

    My name is Masixole Gulwa ID 8303016288 Cell phone number registered for sassa is 07407199 I reside at nu9 Mdantsane suburb of East London Eastrn Cape province my alternative contact is 0797628

    I would like to enquire about my srd 350 grand that I last received it in February, I’ve been approved since then but not getting any pay date and my status keeps on showing Referred status and I don’t know why because all my details are still the same including my Capitec bank details.

    I’m really desperate for this money as it was making a change in my life and family.

    Please look up for this matter and I will appreciate your soonest response

    Thank you
    M.Gulwa

    1. Since from March my status says reffed I dnt know it says approved then reffed

      Please look for this matter am beginning please
      Thank you
      S.VILAKAZI

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