SASSA WhatsApp Number for R350/R370 – 2025
The South African Social Security Agency (SASSA) opens an active WhatsApp channel, making it easier for eligible individuals to apply for the R350 (now R370) Social Relief of Distress (SRD) grant and access key services.
You can contact the SASSA WhatsApp number for R350 (+27 82 046 8553) to receive official updates, make application enquiries, check your SASSA status, and access various other support services online.
SASSA WhatsApp Number
The official SASSA WhatsApp number 2025 is 082 046 8553. You can save the number and send the message “Hi” on WhatsApp. From there, you can access SASSA services, including checking your SRD status, tracking your R370/R350 application, appealing for a declined grant and updates on payment dates.
SASSA WhatsApp Number: 082 046 8553 (+27 82 046 8553 for international format)
How to Use the SASSA WhatsApp Service
- Save the number 082 046 8553 to your contacts.
- Open WhatsApp and send the message “Hi” to start the chat.
- Follow the prompts to verify your identity using your South African ID number.
- Choose a service from status checks to SASSA appeals or application support.
SASSA’s official WhatsApp channel is available to both current beneficiaries and new applicants of the R370 grant, as well as other social grants such as the Old Age, Disability, and Child Support grants.
Apply for the SASSA R350/R370 Grant via WhatsApp
- Save 082 046 8553 in your contacts.
- Start a WhatsApp chat and type “SASSA”.
- When prompted, reply with “SRD R350 Application” or “Reapplication”.
- Enter your ID number, verify your details, and submit your form.
- You’ll receive a reference number confirming your submission.
Check Your SRD Grant Status on WhatsApp
- Open your saved chat with SASSA WhatsApp.
- Type “R350 Status Check” in the message.
- Enter your ID when prompted to receive your latest application status.
- If your status shows Approved, check the latest SASSA payment dates to know when you’ll receive your grant.
WhatsApp serves as an official communication channel for SASSA, allowing grant beneficiaries to access services easily without needing to visit distant SASSA offices.
Important Notices:
SASSA currently does not support phone number changes via WhatsApp. To update your phone number, report fraud, or resolve issues related to a lost phone, please visit the official SASSA SRD website.
Using WhatsApp to connect with SASSA does not require airtime if you’re connected to Wi-Fi or using zero-rated mobile data services.
I have been applying for grant from the first day but the system is been failing why?
Approved but no pay dates
I try to apply ,but it keep on saying the application is active but I can’t even check because of cell number fail when I put mine
Hey, this is what is happening to me which means someone is using our ID numbers
Hi can someone help me I want to change my brothers srd application number course the that he is using I’m using it so he can’t get his 350 since last year 2023
I am thuto I haven’t registered for srd but when I try to register it says my ID already registered of which 8 haven’t I was getting child support grant
My June 2024 status still says “pending” and it is 1 July 2024 now? What is going on ?
Iast month i get my 370 but now its say identity verification i dont understand what most i do
Same as mine you did not get any help until today?I need help me too its been long time trying but nothing
How long does it take for an application to be approved
My Moms Srd Status has being saying approved for months but no pay dates until now and now it keeps declining
My social grant is active but I don’t receive my payment
My Sassa SRD status says verification required but i never receive the sms, what can i do?
Hey please help I want to update my banking details it keeps saying ” I’ve already requested in 24 hours ” what should I do?
My March R350 approved but I didn’t find it
Please check OTP sms on your Phone
Hay social I have been trying to change phone number 350 payment since I lost the one I applied with can you help
Hello please help i don’t have dates to my 350 April & May approved no paydate
Iam new to get R350 approved but didn’t find it when a check my status they say iam already approved
you can check your status here https://sassacheck.com/ with your id and phone number
its my first time applying for the R350 or srd application but after i fill up everything when i submit its says invalid mobile number whats the course of it ive tried several times with other number still nothing
My SRD active but no payment date
Hi like I said my March sassa says approved but no date yet. I did my status check ,I was shocked by what I’ve discovered, a few months in the year2020 states irp5 registered I went back to appeal to my disadvantage it was changed while I was busy trying to find out what that means,what I found was there’s a payment date the 19th of the 7th month 2021,there’s about 4 payments made of money that I never received, I wanna know what’s happening, there’s previous years and months that I’ve been declined other sauce of income and I know there was no money or under the amount of 500 rand,I need answers ,now plz
My may 350 approved but doesn’t show the date please assist
My srd show declined I don’t get a incomes only sassa for my kids
Since the R350 started i’ve been getting it but from last year Feb am not getting the moneh, it says ive got an income that r fony know of am not getting the money.
Please call helpline to confirm 0800601011
Hi am disabled but they declined my application 2 times now stating am not disabled even they see my disability is visible
Check you disable grant here https://sassacheck.com/sassa-disability-grant/
If I check My R350 is saying sassa requires you to complete an identity verification process to finalise your SRD Grant
My name is jafta mthombeni I still wait a 350 of April
I applied for srd grant since 2022 but unto date I haven’t received any 350 it says status decline and I’m unemployed with no income, could it be affected by the fact that I once used NSFAS while I was studying
I apply for srd grant ,I’m not working at all but there are months that say decline pls help my no 0
I lost my phone number and I didn’t get 350 how can I get it
I changed my number and I waited for 14 days but still my number don’t exist
My sassa status says it’s requires me to complete an identity verification process to finalise my SRD Grant. What should I do
Since ive got 1750 last year for the first time ever since 350 started Nd it’s show approved no paydates and I’ve lost my bank card
I’m Nomzamo, I haven’t been receiving R350 grant since August 2022,it says approved but no pay dates(it’s Null),what does that mean? I’m unemployed
I have been approved since 2022 but not payment but there is dates and my banking details are updated can I please get an explanation
I’ll want to update my srd grand coz I hve not get since 22 last
That whatsapp number does not have whatsapp.
Ever since I’ve applied for 350grant never got any payments. Now I’ve changed my phone number,i want to reapply I can’t because my grand is active.
Please Verify My Banking details
Please help my sister has been getting Approved but no pay date please help!!
January is approved with date but no money why?
No source income on me
I have tried to change my contact number but it’s says failed can you help me i have months without receiving anything at all
Let me wait here with you l have the same problem as you
I don’t understand why there will no reason to explain why the R350 would say in the check status declined and we wait for the date to be paid. Now when I’m checking online it says approved but I didn’t receive the money it’s really disappointing…
I have a problem with my application i did apply on the 24 of November 2023 …..so i need help with the SRD350
I wan’t get my 350 go 5 months cos souce income bt I’m not working no source income I have only child Grant
My son who just turned 18 and got his ID, tried to apply, only for an error coming back saying his already active, none of our phone numbers match with his ID and we are not receiving funds, so someone is committing fraud, please can someone email me and assist urgently
Name: Zayden Ryan Davids
ID: 050308544408
Same here I also applied for my daughter last year but none of the numbers match
I have the same problem..I applied on January since I turned 18 but the number does not match at all
The id number is wrong there is one number missing
When am I going to receive my grant., since I applied in September 2023?
I applied in September 2023.I also made several appeals but it still pending.