Contact SASSA Offices in South Africa: All Branch Details

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If you need assistance with SASSA grants, applications, or any service-related inquiries, it is important to use the official SASSA contact details to contact us. The South African Social Security Agency (SASSA) have multiple channels for communication, including phone numbers, email, and physical offices across the country.

SASSA Office Contact Numbers and Branch Locations

You can contact all the SASSA regional offices in South Africa for assistance with social grants. Local SASSA branches offer the same support as regional head offices. You will get all the help with the new application, status checking, payment queries, and general grant information.

To find the nearest SASSA office in your area, you can use the listed branch details. We have given you the accurate SASSA contact information, operating hours, and map locations (addresses) to make your visit to the local SASSA office more convenient.

SASSA Regional Office Contact Numbers

SASSA HEAD OFFICE (SASSA HOUSE)

  • Address: 501 Prodinsa Building, Cnr Steve Biko & Pretorius, Pretoria.
  • Postal address: Private Bag X55662 Arcadia, Pretoria 0083
  • SASSA Head Office Telephone: 012 400 2000 (Switchboard)
  • Toll-Free Call Helpline Number: 0800 60 1011
  • SASSA Helpline Number (Additional): 0800 60 01 60
  • SASSA Appointment Number: 012 400 2322
  • Email: grantsenquiries@sassa.gov.za

WESTERN CAPE

  • Address: Golden Acre, Adderley Street, Cape Town 8001
  • Postal address: Private Bag X9189
  • Cape Town 8000
  • Telephone Number: 021 469 0200
  • Fax: 021 469 0260

NORTHERN CAPE

  • Address: Permanent ‘Perm’ Building 33 Du Toitspan Road Kimberley 8300
  • Postal address: Private Bag X5033, Kimberley, 8301
  • Telephone: 053 802 4900
  • Fax: 053 832 5225

NORTH WEST CAPE

  • Address: 1st Industrial Site, Mahikeng 2735
  • Postal address: Private Bag X44 Mmabatho,
  • Tel: 018 397 3386
  • Fax: 018 462 9308
  • Email: GrantsEnquiriesNW@sassa.gov.za

EASTERN CAPE

  • Address: SASSA Office BKB Building Cnr Fitzpatrick& Merino Road Quigney East London
  • Postal address: Private Bag X9001, Chislehurst, East London 5200
  • Telephone: 043 707 6300
  • Fax: 043 707 6481

KWAZULU NATAL

  • Address: 1 Bank Street, Pietermaritzburg 3201
  • Postal Address: Private Bag X9146 Pietermaritzburg 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595

LIMPOPO

  • Address: 43 Landros Mare Street, Polokwane 0699
  • Postal address: Private Bag X967,7 Polokwane 0700
  • Telephone: 015 291 7400
  • Fax: 015 291 7996

MPUMALANGA

  • Address: 18 Ferreira Street, Nelspruit
  • Postal address: Private Bag X11230 Nelspruit 1200
  • Telephone: 013 754 9380
  • Fax: 013 754 9501

GAUTENG

  • Address: 28 Harrison Street, Johannesburg 2000
  • Postal address: Private Bag X12,0 Marshalltown 2107
  • Telephone: 011 241 8300
  • Fax: 011 241 8305

FREE STATE

  • Address: Lustitia Building, CNR St. Andrews Street & Aliwal Street
  • Postal address: Private Bag Bloemfontein 9300
  • Telephone: 051 410 8339

SASSA Office Operating Hours

SASSA offices operate Monday to Friday, from 07:30 am to 04:00 pm, and remain closed on weekends and public holidays.

Operating hours may vary slightly depending on the branch location. Please note that all SASSA offices remain closed on weekends and public holidays.

You can visit a SASSA regional office or your nearest local office between 7:30 and 4:00, Monday to Friday, for assistance with grant applications, status checks, appeals, SASSA card services, or any other enquiries.

Important Notes for SASSA Beneficiaries

To avoid long queues, try to arrive early in the morning before the SASSA local office or regional office opens.

If you are unable to visit a SASSA office yourself due to illness, old age, or disability, you can authorise a prosecutor.

It can be a social worker, your family member, or a trusted friend to visit the branch on your behalf to collect your grant payment.

Always keep copies of your documents and ensure that the authorised person carries a letter of consent and valid identification.

  • For additional information or enquiries, please visit the main website at www.sassa.gov.za
  • South Africa’s most trusted SASSA status check and information website is Sassacheck.com

Note from Sassacheck

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