SASSA Status Pending 2025 – What It Means and What to Do

SASSA status pending means your application has been received by SASSA and is still being processed. This is a normal part of the system and nothing to worry about. Around 80% of applicants see the SASSA Status Pending message because of the high number of submissions. Once your details are verified and your application is reviewed, the status will change to Approved.

SASSA Status Pending

After applying for the SASSA R350 (now R370) or any other social grant, you are advised to track the progress of your application using the SASSA status checker online.

If you see the message “SASSA status pending”, it means your application is still going through the review process. This applies to all types of SASSA grant programmes, including the SRD R370, child support, disability, and the old age grant.

SASSA’s pending status is displayed when the agency has not yet made a final decision. It doesn’t mean your application has been rejected or failed the process. It’s simply part of the normal review stage. SASSA still needs to verify your information in the coming days.

Once your SASSA online application has been successfully reviewed, your application status will be updated to either approved or declined, depending on your eligibility and the outcome of the review.

SASSA Status Identity Verification Pending

If your status shows Identity Verification Pending, it means you must complete mandatory biometric ID verification. This can be done at your nearest SASSA office, at Post Office branches, and through mobile biometric units under SASSA’s ICROP Programme in rural areas. Following this process, SASSA confirms your identity before your grant can be approved for payment.

SASSA Status Pending for Banking Details

This status appears when your banking details are incorrect or cannot be verified. SASSA only pays grants into the bank account that matches the applicant’s ID and name. If your information doesn’t match, you need to update your banking details online and link your personal bank account to receive your grant money.

SASSA Status Reapplication Pending

When SASSA needs you to correct all your missing information, you will receive a reapplication pending status. In your reapplication, you must update your application information and upload all the supporting documents like an affidavit, birth certificate, marital certificate, and payslip. You can visit the SASSA reapplication page to submit the correct details online.

How Long Does It Take for SASSA Status to Change from Pending to Approved

If you’re a new applicant, your pending status can take up to 90 days (3 months) to change to approved. This depends on how quickly your personal details and documents are verified.

SASSA sends a confirmation SMS to new applicants once a decision has been made on their application. You can also check your progress online at any time using the SRD status check on sassacheck.com.

Monthly Grant Payments: Why Is My Status Still Pending

SASSA beneficiaries whose status remains pending for the current month, with no update after several days, usually face two common reasons.

Ongoing Verification

During ongoing verification, SASSA is still checking your ID number, name, income, or any other personal details with the Department of Home Affairs.

If there’s a mismatch in details or if the SASSA means test income source is identified, your status will remain pending until it’s verified properly. Make sure your ID number and personal details are correct and match exactly what you submitted on your application.

System Glitches and Delayed Payments

Technical issues at SASSA and Postbank often cause delays in SASSA payment processing. These problems can affect millions of beneficiaries across several provinces, including KwaZulu-Natal, the Northern Cape, and the Western Cape.

In most cases, your grant payment is not lost. It’s simply delayed and will usually be processed later, often paid together with the next month’s grant as a double payment.

What to Do If Your Status Stays Pending for Too Long

If your status still shows pending after 90 days, and you haven’t received any updates from SASSA, you should call the toll-free SASSA helpline at +27 800 60 10 11.

You can also visit your nearest SASSA office in person. Be sure to take your reference number (also known as your Application ID) with you. This number is issued when your application is submitted and is used to track your application history in the SASSA system.

What to Do If Your Application Is Declined After Pending

If your application changes from pending to declined status, but you believe this outcome is incorrect, you can appeal against the decision.

You have 90 days from the date you receive the decline notice to submit your appeal, but it’s most suitable to do it early to avoid delayed processing. We recommend following the SASSA appeal process online for complete steps on what to do next.

If you meet the eligibility requirements, your appeal is likely to be successful, and your application will be approved. Once that happens, you’ll start receiving your monthly grant payments.

Important Note: For assurance, visit the SASSA reconfirm page to check that all your details are correct and no information is missing. This helps prevent a pending status.