SASSA

How to Fix SASSA Declined Social Grant Application

Here is a simple way to fix SASSA declined social grant application; and it is achieved by sending a reconsideration request to the South African Social Security Agency (SASSA).

Fixing SASSA Declined Social Grant Application

Before proceeding, it is important to identify the reason why your SASSA grant declined in first place. This information will enable you to address any specific issues or requirements in your appeal.

Online Reconsideration Request

  1. Visit the SASSA appeals website at https://srd.dsd.gov.za/appeals.
  2. Enter your ID number and the phone number used during the application process.
  3. Request a PIN, which will be sent to your registered phone number.
  4. Once received, enter the PIN and select the month for which you want to appeal.
  5. Choose the reason for the appeal and submit your request. Await the outcome of your appeal.

Telephone Reconsideration Request

  1. Call SASSA on 0800 60 10 11.
  2. Select option 3 to speak with a SASSA consultant.
  3. Lodge your reconsideration request over the phone.

Please keep in mind that the appeal process may take time, typically between 30 to 90 days. SASSA has acknowledged potential delays in handling reconsideration requests but is actively working to resolve them. Remember to submit a separate appeal for each month your application was declined.

Once you have submitted your reconsideration request, you can check SASSA status by visiting the official website, here:

SASSA Status Check

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150 Comments

  1. I haven’t received my 370 for this month I don’t know because I have no means to get money

    1. Since from 2022 it says pending the when i check it now it says declined even my appeals.

  2. Hi there My name is KATLEHO please help me with my srd350 I got it at 2021oct. It’s referred l don’t know why

      1. I got 350 for the first time, 2 months. And the third month may 2024 it’s declined, why? Please help

  3. Hello January and February I did not get my r350 I’m from pending to decline ever month I’m getting declined can you please help me what that please cos I don’t get more then r600 in my account if not right what people is doing to us we must go hungry to sleep when we can get that r350 to buy pap it will be a good thing for the children as will so please help us please

    1. I dont know why im getting declined because im not working and I can’t get the money in my account pls

      1. Hi am not working and i was received my grant money and my kids.an my sister deposit the money in my account to assit me; more than 1000 and thats why the cancel my srd grant pls assist me to get it back.

  4. I keep getting declined but I explained to sassa in an email that my sister sends money to my mother into my account and then I draw the money for her, if sassa checks properly they will see that the money is being send from a person and not from a business so I don’t have an income.

        1. Hi I don’t know R350 declined because we don’t get money from no one,,we just got hungry everyday but other people working everyday got fat salary’s every month end and weekly you gays don’t declined for them

  5. I didnt get my srd 350 from December 2023 it decline and now on January 2024decline why cause i didnt receive any income so plz help

    1. Hi i got my payments for january and february 2024 but for December 2023 it only still shows approved I did not recieve my paymemt

  6. I didn’t get my srd money bcs of someone use my account to receive his money from where he was holding a piece job nd it’s been six months I didn’t receive please help

  7. I didn’t receive my December srd cause someone used my account to receive his money from where he was holding piece job

    1. No.. I’m not sure you people you have reason for why you decline us I have R20 you said income you people you’re not human being you’re animals you can’t feel as you do wrong we keep appeal nothing happens, no you all wrong if was you how you will feel you know you are not working but some one do this to you.?

      1. I have lost my phone last year and when I check my status it says declined since last year January want to apply for appeal which I did last didn’t get feedback so want to change number but it says failed everytime I try don’t know what is happening

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