SASSA Change Phone Number

SASSA Social Relief of Distress SRD R350 Grant and other social grants cannot function without your phone number and your South African ID. If you want to continue receiving the grant every month, it’s essential to keep your personal information up to date and there is no room for errors.

The process of SASSA Change Phone Number is simple and only takes 1 minute. Make sure you have the Identity card number that you used to apply for the SASSA SRD grant to change your number.

There are 2 main reasons For a Number Change

  • Incorrect Contact Information in the SASSA grant Application.
  • Sim Card lost, or Cell Phone Stolen.

Process of SASSA Change Phone Number

To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

  1. Visit the SASSA services portal to access your SASSA account.
  2. Enter your 13-digit South African Identity Number in the “ID Number” box.
  3. Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
  4. Click “Submit” to verify your identity as the original applicant.
  5. Select “Change Phone Number.”
  6. Provide your new cell phone number to update your SASSA application contact details.
  7. You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
  8. Enter the SASSA OTP code and click “Verify Pin.”
  9. You’ll receive another message to confirm your request to change your cell phone number.
  10. Click “Submit” to approve the number change.
  11. Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

Notice: Avoid frequent cell phone number changes. SASSA advises beneficiaries against multiple monthly changes, as this may affect monthly grant payments, causing delays in Sassa Reapplication approval and potential until verification is complete.

Report SASSA about Stolen Phone / SIM Card


If your cell phone is stolen or you lose your SIM card, which is registered to your SASSA application, you need to follow these steps to change contact details with SASSA without OTP.

  1. SASSA officials warn that if you have lost your cell phone number report this incident to SASSA immediately.
  2. Enter your ID Number.
  3. By submitting your ID number you confirm that your cell phone number used for SASSA SRD R350 grant application was changed without your permission.
  4. Confirm your choice with Yes or No.
  5. If you agree, you will receive a notification stating ‘Successfully submitted unauthorized cell phone number change report to SASSA.’

Reminder for Beneficiaries

  • Log in to your SASSA account and check your SASSA status. If it displays ‘record not found,’ directly contact the SASSA helpline at 0800 601 011 to block your payments.
  • Proceed to the Change Phone Number process online to update your contact details.
  • Wait for 14 days (2 weeks) from the date of the requested change in your SASSA phone number to have your phone number successfully updated for your grant payments.

SASSA Status Check

686 Comments

  1. I lost my sim so I want to change my srd number

    1. Matseleng Nondlela says:

      Lost my Sim card so I want to change my sim card

  2. vuyisile lamunu says:

    hi my name is vuyisile lamunu lost my SIM card this numb06553170 so I want to change that number to this contact 07868977

  3. ELONE DUPLESSIS says:

    It have been 1 years to change my old number to my newe number because my SIM was stolen old number was 06941249 newe number (06033947)

  4. Ive been struggling to change my phone number since beginning of the year it just says failed, when i try to block the number I applied with it says invalid. I called several times no changes are made so i don’t understand whats the issue

  5. David Charles Albertus says:

    I have lost my cellphone and fordlhot my cellphone number that i registered in SDR R350 I have made contact with sassa to change my contact details they said i will het an OTPpin in 14 days and its been more then a month to get the OTP PIN when i contact the number it say something of they experience high call volume

  6. Athenkosi says:

    It’s been 9 Month waiting for my new number I’ve already go there in sassa centre in Athlone but they didn’t change it there’s new number 07361550 I’m still waiting these guys are racist because they just help coloureds only

  7. I’dnt receive payment 6months now I waiting for verification message

  8. Puseletso Selina Chaka says:

    Hi my phone got stolen since 2021 and I needed to reapply for R350 I forgot the number that I registered with on srd grant so I needed to reapply and put on my new cellphone number

  9. I lost my phone that I apply with it 350 and now my number is used by someone now I want to change it

  10. Fezeka Carol Ncanywa says:

    I lost my sim I can’t get my money now ,and I want to change numbers please help

    1. Thembinkosi says:

      Hi I’m Thembinkosi I want to add my phone number because I haven’t received any r350 from 2023 since I registered

  11. Matankiso says:

    Hi my name is matankiso I lost my mtn sim card now I want to change my number so that I can receive my R350

  12. I want to change my srd sassa number because I lost my old number and since I lost it we don’t eat anything at home I hope you can help me fast.

  13. Ipotseng molefe says:

    I lost my cell phone n it’s no longer available on MTN the other person is using it I want to change my 350 grant

  14. Simanga practicides ngcobo says:

    I’m not getting no update but I’ve received first massage about bank details I can’t complete it I can’t help

  15. Karabo Thomas says:

    Hello The name is Karabo

    I applied for R350 using my previous numbers so I lost my phone and can’t check the status of my application and I’ve even stopped receiving it due to those problems if I could change the numbers of registration

  16. hi i los my sim and try to change my number for 8 months but no verification sms has com tru I call more then 10 times

  17. Amo Ngcobo says:

    Hey am lindile I lost my sirm card and I called sassa I told them about it but they said I must wait for 14 day but I can today am still waiting but they unavailable can you help

  18. My 350 says approved but no playdates I lost my sim card

    1. Nolwandile says:

      I’m Nolwandile Mnxeba ilost my Phone number that I used to apply for R350 so I want to change my number and add my bank account details

  19. Hello I lost my sim card and I can’t do a sim swipe because is no longer registered at the vodacom system also I was cancelled the R350 because I was in the contract job

    I need help please

  20. Jabulile Nzimakwe says:

    Someone took my ID and registered for r370 without my permission
    Now I’ve been trying to register for r370 and it’s says I already registered and that person used his/hers cellphone number and I don’t even know him/her and I don’t even have his/her cellphone number

    Please help me

  21. My daughter is 18 years old now .I am struggle to apply for 370 for her .What must I do is there any advise

  22. Mabunda Maureen says:

    I lost my Sim card and now they don’t appear for payment months

  23. Hi trying to change my number lost my SIM card
    So I can lodge an appeal
    The portal is always only showing

  24. Muzwandile says:

    Hi my name is mzwandile I lost my phone and I tried to update my contact but it keept failing I called sassa for this situation they said my contact will be updated in 14 days and even now I’m still waiting and when I try to call again they are always unavailable can you please help

  25. Hey I lost my phone so how to change my number in to my 370

    1. Hi i lost my phone so how do i change my numbrer in to my 370

    2. #sassacares says:

      Provide your old number and your I’d number,in order for us to update your contact information.

  26. Toshca Ruiters says:

    My aunty lost her number which she applied for 350

  27. hy my name simphiwe i’ve been waiting for 19 moths for my number to change until now and when i change onlin it says faild

  28. Am trying to change my number to a new number lost the old number

  29. I lost my Sim card and now they don’t appear for payment months

  30. Yolisa matikinca says:

    My son lost his phone and his number was not registered. He is being going to sassa to change always they are offline and the worse part its nearly 2 years now

  31. Boingotlo moselelane says:

    I lost my phone that I used to register srd grant

  32. Lerato matjila says:

    Hy I lost my phone I’m struggling to get the money I want to change my phone number for 370 I need the money because I’m not working

  33. Sade Storck says:

    Hi I would like to report that my number is being used fraudulent.Please help I haven’t been receiving my 350 for over 6 months can you guys help me change my number .

    1. I want to make 350 but l forgot my number so help me please

    2. Sharnau kombi says:

      This is the same reason plz help

  34. Dineo lydia says:

    Hy to all pls help I lost my phone number and application I’d so I am struggling to get 350 in the stores I didn’t apply it on the banks what to do now pls help

  35. my daughter turned 18 in january this year ever since then someone has applied for the R370 using her identity and their cell number she cant apply i have reported it but so far nothing has been done

  36. Thembisile says:

    I left my old number for 350 so I wanna change it plz help

  37. I apply last year for the 350 but I didn’t get it and the Sim card I do my application on is gone so what do I do now

    1. Sibonelo Bhekumuzi says:

      My phone number do not match with my id number

  38. Renettebailey says:

    Hi there I forgot my number where I reply on cause I want to change that number for my new one I can’t remember my number

  39. Thembela Zola says:

    My grant is Approved no payday

    1. Manuel Edwin alberts says:

      I have 16 months approves but no pay date what s the hold up and no feedback from 08006010 plz hulp me

  40. Hi I was phoning many times to change my phone number for srd still waiting I try to make my own at online but it say failed

  41. Lorenzo Joshua boois says:

    Ey there my COVID number was change without my permission so I don’t know my COVID number someone else is paying my grant so I try u online they said I must give my I’d number bt it won’t go through

  42. Bongiwe Tricia says:

    Hi my name is Bongiwe Tricia Dhlamini I have a problem since I applied my 350 Grant is failed I don’t know why

  43. Geraldine Van Zyl says:

    Hi I don’t know I was phonening in to change my number for srd grant still waiting but I try to change it online so it shows failed

  44. A friend of mine stole my I’d number and change my R350 contact details and I am struggling to get my R350 grant

  45. Rosinah moroana says:

    Hi I’m rosinah moroana I lost my sim card I don’t receive money any more I want to change phone number please

    1. Please follow the give official Process to change your number or report lost number Thank you

    2. Hi I lost my Sim card and I can’t check my status for 350 can you plz help me to change the number

    3. SANELISIWE says:

      I get remember the number of Sasa grant to apply please help

  46. Mbali mthethwa says:

    I lost my cell phone so I don’t get my 350 grant now I have been calling salsa from June but no respond

  47. Boitumelo Susan says:

    I’ve entered mi ID number and mi 6 application number but it refused

    1. Lucas Hlabangane says:

      Hy I try to change my phone nr,when I enter my ID nr and Application I’d it’s says fail

  48. I’ve been trying to change my number on the portal but it’s always an error it’s been a month now

  49. Rilaveta Present Shikundu says:

    Good day I’ve lost my phone number that I use to log in with when I want to check my status & I want to change it, I’m not getting money anymore & I’m unemployed I hope you can able to help me

  50. Gavin Dawie says:

    I want to know if I are still on the sassa grand R350 list

  51. Snethemba Hopewell Ngqaza says:

    I have a problem that I can’t get to recieve my srd because of my lost cell number that I have used when registering

  52. Shaakierah Munshi says:

    My daughter turned 18 in march this year ever since then someone has applied for the R370 using her identity and their cell number she cant apply i have reported it but so far nothing has been done

  53. There’s some one who use my id number to get 370 grant so I’m struggling when I want to aply for my self

  54. I want to change number but when i enter my ID and the six digit ID application it says failed,,why

  55. Yulandy Knoetze says:

    My cell was stolen on the 29 Sept 2024.It says failed when I want to change my number on srd sassa.Why.?

  56. Melindy williams says:

    I want to change my phone number on the sassa srd please i no longer use that number

    1. I want to change my number please send sms to me

  57. Zukiswa Cecilia magqi says:

    My srd grant is decline and state means of source income which I don’t know coz I’m suffering unemployed

  58. An friend of mine stole my ID book and changed my R350 contact details , about 1yt and half ago since then I’ve been struggling to get R350 grant again.

  59. Goodday i was paying my srdgrant sassa 370 on my friends phn she past away ever since then someone is paying my 370 thats why i wany to use this number to pay my srd 370 thank you very much

    1. Good day my nephew used a number on his phone to apply for 350 for me and he forgot the number but whenever I try to open my status it’s show I need the same number I want to change that number to my real phone number and stop the money for whoever is getting it cause it’s mine and I’m unemployed hope you could help

      1. My aunt applied a R350 grant for me but when i check it it says failed and when i reapply it says its active but the number she gave me is wrong .since last year November i never got my R350

        What can i do?

  60. Evening, I never applied for Sassa before, and i tried today it says my ID number is active? When I search with my phone number it says the number is not the correct number i used for application . Please assist.

  61. Bonga khoza says:

    Good afternoon

    Please help me i lost my simcard used on register, then tried calling provided with new number but still even now I’ve got no access to it what must ii do to change the number also my banking details

    Thanks

    1. Babalwa Eunice sizani says:

      Good morning
      Please help me I lost my foun then the sim card I was register it was there then I tried to calling provided with new number but still now i’ve got no access to it what I must I do to change the number also my banking details
      Thanks

  62. Magreth mabulana says:

    Good evening sir /madam my name is magreth I want change my phone number so that I can receive my srd

  63. Joachim Venter says:

    I do not have the number registered with sassa any more and when I go to the place whereby I can change my details it asked for my I.D Number which is ok and it asks for my application id which I do type in correctly but then it shows a pop up that says failed?

    1. Khanyisani says:

      Hello I like to change my on srd 370

  64. Dimakatso dibora moagi says:

    Hi my name is dimakatso I lost my phone I can’t get my sassa 350 grant since from last year plz help me I want to do appel and I can’t because I lost my phone I want to change my number so that I can do appel

    1. My Name Is Kgaogelo modiba I Lost my phone number because of They Sterl my Phone And can U Please help Me To Change My Number For Sasa Grant

  65. Nokuthula Mngqengqo says:

    Good day.My name is Nokuthula Mngqengqo I was told that me and the other person are using one contact number. Of which I am the only person that is using this number. Then I changed the number to another number between February or April still have never received any response. The thing is I want to use my old phone number bcz I am the only person who is using it. Is that possible. Or how can I use it again. Bcz it’s registered on my name. Thank name

  66. Sesona Matiwane says:

    I lost my number for R370 I want to update my new number

    1. Tlangelani says:

      Hello my name is Tlangelani Mercy sibuyi I lost my phone soo have new number I want to apply sassa grant 370

    2. Hello my name is innocent Decan mkhatshwa I lost my phone soo have new number I want to apply sassa grant 370

    3. Hello my name is Ross sekgobela I lost my Sim cart please help me I want to change my Sim cart

      1. Nokwenzani says:

        I lose cell phone number register for R370 please help me

        1. Smilo Menzi says:

          Igama ngu Menzi Smilo Jali isibongo nginenkinga ya R350 kande ngagizama kuthiwa khona obhalise ngami ngigakaze ngibhalise kepha cela nisize nivale leh number engigayazi nifake eyami ngiyacela

          Nayi inumber etholakala kuyona ngezansi

          062-035-094

        2. Hi my name is mduduzi I lost my 370 number I want to change

    4. Zinhle ngidi says:

      I lost my phone number for R370 want to update my new number

    5. Madara Uchiha says:

      Please show me how to update new number on sassa R350 without entering the application I’d?

      1. Ndamulelo Mushandana says:

        Show me how to update new number on sassa without entering the application I’d

    6. Hi my name is londiwe I lost my 370 number I want to change

      1. Please Check Your SASSA Status with old Number to Confirm if it is still Active with SASSA or not Check here https://sassacheck.com
        Then you need to report the lost number and go to portal to add new Phone Number, SASSA will ask for ID verification to confirm.

        1. Please help me 😢
          Life is tough and I really need the money,my problem is that I lost my old number and I have been trying to call to try change the number with no help provided to date..please help me change my number🙏

  67. I have changed my cell phone number 2 months ago and still nothing has happened so far, I called in to change my number as I’m being declined because I was using someone else’s number. I even logged onto SASSA website to chat to agents and all they tell me is your request is with escalation?????
    So how long does it really take to change a number as I’m still being declined cause of the other number that belongs to a family member that gets ewallets on the number now I’m being declined but I’m not working..???????Please someone help me fix this problem

    1. Your Number is Changed Please check sassa status to confirm that here sassacheck.com but your grant is declined Please add banking details in SASSA

      1. Sibabalo Mdovu says:

        Good day someone stole my ID and used it against my will to apply for srd grant without my knowledge. I only found out when I was applying for a grant

      2. I’m kgaugelo malepa i tried to apply my 350 but it says it applied already i don’tknow why help k

      3. Thabang Modise says:

        Hi please I want to change the number that someone helped me to register with because I have no excess to the number and I’m not seeing the lady anymore it’s been almost a year ive been trying to get help and try fix it but I cant, I just want to remove that lady’s number from my application. Please help

    2. Plz help me with r350 to fixed verification

  68. Thabile Nongwe says:

    Hai I want to change my cellphone number that I used to register for R350 I lost my phone,now when I want to report it it says invalid guid,please help

  69. Sinethemba Weni says:

    I want to change R370 cell number

    1. The process outlined on this page applies to all SASSA grants, including the SRD R370 grant. Please follow the instructions carefully. One common mistake people make is forgetting to report their old phone number to SASSA. This is often why attempts to change phone numbers show as invalid or fail. Make sure to report your lost or old number first before adding a new one.

    2. Please help to change number I lost my number its been 8months not recieving

      1. NwabisaBooisen says:

        I forgot the number that I used to apply for the R350 the first time I applied in 2019, now I was hoping I could change it and use the current number that I have.

    3. Lorraine kwena phago says:

      Hi my name is Lorrain kwena phago l lost my Sim card number maybe it’s 3years so I’m no longer Using the number so I would like you to help me change number

  70. Malebogo Sturman says:

    Pls help me I forgot my application number,so I want to change the number

  71. Nalent Dlamini says:

    Changing cell phone number when i try to enter my ID and application ID it says failed

  72. Yamkela Bali says:

    I entered my ID number and application number but it said “invalid ” and I really want to change my number for R370 grant because I lost that sim

  73. Nkosingizwile C Mbatha says:

    My name is Nkosingizwile Clement Mbatha ilost my sim card mybe its a year now the time i go to Vodacom shop they told me my number was giving another person iam no longer use this nomber pls help me to register another cell phone number

    1. Khutso Naphtaly Rakubu says:

      My Name is khutso Naphtaly Rakubu I lost my sim card number maybe it’s a year so I’m no longer using the number,so I would like you to help me change my number

    2. Hi don’t have this number that I apply with I lost sim but have new number but cannot receive sms Dawid Booysen

      1. Nathi joloza says:

        Hi my name is Nathi I need to help me I lost my number it’s been 4years I’m not receiving messages

  74. I don’t remember my mobile number

  75. Darren Griffiths says:

    Hi there I don’t have access to that phone number no more and need to update to my new contact number but getting failed message when trying to change it online.

    please advise on what to do.
    Thanks

    1. Jochlyn Elma Lamberts says:

      I don’t have that sim any more the phone was stolen

    2. Neliswa Dlamini says:

      I don’t remember my application number before
      I’m using someone ‘s Email address

    3. Thulisile Zungu says:

      Hi l not remember in my foni number to register in SRD 370

    4. Yamkela Bali says:

      I’m also in the same promblem I have no access anymore to the old number used for my grand I want to change it

  76. I want to change my cellphone number on srd R370

    1. Gadifele Elisa Mobetwa says:

      I want to change my cellphone number on sassa srd grant

      1. I want to change my cellphone number for 350

      2. Mandlendoda says:

        I’m Also in the Same Problem I don’t I have no Access Anymore to the old Number used for my Grant i want to Change it.

        1. Please report the old number so it will be removed from SASSA database, and then you can add a new Number

    2. Sebongole says:

      Hy i can’t to continue with my appeal

    3. Sinelihle says:

      I lost my sim card so I need to update my new number

    4. I lost my cellphone number and I also want to change it by doing face ID verification if possible

      1. Surprise lethabo hlatshwayo says:

        I lost a sim card and I don’t remember the number now I want to change the number and the code I don’t remember please help me

      2. Hi can you help me to change number because I’ve been requesting ID Verification it more than 5 month’s

  77. i already changed my number, but when I withdraw at pick n pay it wants a sassa card pin
    ?

    1. Nkanyiso majola says:

      Which way u use to change phone number plz help me?

    2. Itumeleng Alinah Lihlabi says:

      I’ve forgotten my old number so I’m willing to change my 350 to my new number Which is 07317238

      1. I also want to change my numbers online how can I do that?.

  78. Nomthandazo Nxele says:

    I lost my old number then I went to vodacom shop to make a sim swap but I didn’t get help.please help me to change to new number it been months trying but website is not working.

    1. Anastacia says:

      i want to change my phone number and my banking details because i haven’t receive any payment dates ever

      1. Sharafaat says:

        How to find out wat number is used

        1. Only from SASSA office with the help of your ID number

  79. Basetsana Phajane says:

    Good day

    Please let us know if the link is working to apply for social grant for my baby, as the current website is under maintenance. Please advise when will it start taking new applications.

  80. Kwazi mbungwa says:

    I would like to change my srd number I used my cousin’s number for applying now am stucked I wan update my banking details plz help me

  81. Kgotso Nicolus says:

    I lost simcard for 5 months

  82. I want to change My sassa verifying number someone stole my phone

  83. Lindokuhle says:

    I need to change my cellphone number because it seems like they are someone that is using my id coz it my first time to apply then is tells me is already is active

  84. Tania Kees says:

    I want to change my number for 370 grant because i lost my fone that is my new number 063711359

    1. First of all report your lost number as described above then go to SASSA status here https://sassacheck.com/ and add your old number to check if it is still connected to your grant or not then follow above guide to add your new number in sassa grant application

      1. Oyama Zwelakhe says:

        I want to change my number for R370 Grant because I lost my SIM card I have new number now
        06865559

      2. Julie Itsweni says:

        We do all that but when you type in your ID number and Application ID on your ”services portal” it says ”invalid”, since from the 10th of April 2024 it has been saying the same thing. Is there any other way to update our cellphone numbers besides your ”services portal” which doesn’t work?

      3. Mandlovandile says:

        I report my stollen SIM card for 350 grant so I want to change that number to this number 06379403

    2. Sphesihle Raymond says:

      Hello some one eat my 35o she is applying for me using her number and my I’d

  85. Miriam Myburgh says:

    Simcard lost that was used for srd 350 it was 06280499 want to change to new number 074371369

  86. Hlekani NTOMBOMZi says:

    When I check 350 say failed

  87. Nokukhanya says:

    I lost my phone number that was using in 350. Now want to change please need help any one

    1. Nkosinathi says:

      If I put my ID it’s saying invalid

        1. If the number is still connected what’s the next step

    2. Hi i realy need help because my phone was stolen with my sim i register on srd 350 grant and i would like to change it to a new number because im struggling getting my old number can u please help me

  88. I lost my simcard that i was using to receive std grant… but when i try to enter my ID and application ID it says failed

    1. Welile Dlamini says:

      SASSA will need your details to complete this application Including ID number and Name, Surname and phone number

    2. Liyema Mti says:

      When I apply for SRD granting says am already applied and i don’t know that

        1. My daugther lost her phone . Does’nt know the application mobile number aswell the 6 Digget application ID. Shes unemployed and really in need for this SDR grand

    3. Their lost SIM card so I need a help to change buy my new cellphone

    4. My phone was stolen with the Sim card I was registered for an srd grant so when I try to report this matter after I entered the ID number the income it’s says failed please help what should I do

  89. Daniel lengai says:

    I lost my number that was registered to pay for sassa grand

  90. I need to change my number for srd R370 I lost my cell phone number

  91. RASMOND MATIMBI says:

    I lost my number and is unnecessary to to make simswap,so I decided to change & make another simbcz already my sassa 370 its keep saying pending,so what must I do

  92. Hloniphani nduna says:

    Ngicela uku changes inumber ku R370

  93. Phumzile Ntuli says:

    I lost my phone number that was using in R350 so I want to change the number

    1. Please report your lost number, then add fresh new number in SASSA make sure you linked your Email in SASSA for OTP

      1. Lost my Sim card for 350 have a new now when the president announced that we should reapply I never did

      2. Hello sir/madam my mother Lost her a phone number that was registered to srd grant and she can’t get to callect her now she has a new number 06378790

    2. Kamogelo maseng says:

      I lost my phone number that I was using 350 so I want to change phone number

  94. Ziningi Kheswa says:

    I lost my sim card that I used to register srd and am unable to do a sim swap…. I badly want change it what should i do

  95. I lost the sim used when registering.

    1. Nokuphiwa khumalo says:

      I’m no longer receiving uif income
      Ngicel nisuse leyo information manj ..ngyawdinga lo 370

  96. I called sassa that I lost my SIM card since last year November I’m calling to change in to new number I’m still waiting end if I try to change online my application is is not working what must I do???

  97. I lost my number I use to register with 6months back pls help

  98. Lesego Momusi says:

    I have trying to apply for srd grant but it shows that someone already applied with my id with their numbers so I want cancel it

    1. I am trying my best but this sassa is telling me my phone number is wrong and i maked application wirh this number

  99. Moloko mohale says:

    I lost my simcard and my bank account is blocked and I opened anew account,what can ido

    1. I Can’t Change My SASSA Srd Because IT Says Failed Due To Application I’d,So What Must I Do

    2. Johannes madimetja says:

      I lost my number tht was registered to pay for sassa grand

      1. Mfanafuthi says:

        I lost my number that was registered to pay for sassa grant

          1. Sammy Combrink says:

            My son used my previous number to receive his SRD grant from ShopRite Money Market but the sim card got lost now I have a new number,how do I change it please ?

  100. sikhanyiso peter says:

    i want to change my srd number i have lost the one i used for application and i have visited sassa branch they said they could not help me i must do it on my own so i was wondering how could i change the number

    1. Zibuyisile says:

      How do I change the that I’ve applied for my Child support Grant because when I registered online it’s shows me the older number that I have changed for long time????

  101. Oleseng bareki says:

    Please I’ve forgotten my number and my application ID number and I never received any money since R350 started, please help me here’s my ID 971105606208

  102. I what to change my phone number from sassa application for banking

  103. Nchabeleng Mokgethoa Kabelo says:

    Hi I forgot the cell phone number I first register srd r350 and application ID my ID number is 01042755730 my name is Nchabeleng Mokgethoa Kabelo can you please send me

    1. Mmereki Johannes Seleke says:

      I lost the phone number I used to apply srd grant 350

    2. Nkosinathi Siyesazi Myeza says:

      Hi I lost my cellphone number that is linked to my srd sassa R370,I spoked to the consultant regarding of changing the number,he said I should wait for the sms it will take 14 days but now I have been waiting for months I don’t get the sms,my application ID is 12453

  104. Siyabonga says:

    Hi I can’t loggin to my sassa portal help and my application ID doesn’t work

    1. My application does not work

  105. Zanoxolo Maponye says:

    June approved and paid but I lost my old phone, it’s impossible to get my number back.SIM Swap is olso not able to get my old number.The app keeps failing what can I do?

  106. Please check why am I been denied am not working nor receiving any money.whats going on.

    1. I can’t change my cellphone because it won’t proceed to the next step after I enter my ID number and my application ID, it says failed, what do I do??

  107. Hi I’m struggling to apply and it keeps on saying failed or invalid number what do I do

  108. Hi I’m struggling to change my phone number it says failed or invalid I lost my sim card now I need to change my number .

    1. Itumeleng moloi says:

      Hi I’m struggling to apply for R350 when I apply it says I’m active and I haven’t applied for before

    2. Same thing. You need to go a sassa office that is near you they’ll help you but it’s gonna be a process that’s what I’m avoiding.

  109. Hi once number is reported as lost and a new number registered for 350 grant will you receive all the other money approved that was not collected because of the lost number, Thank You.

  110. When I check my status of srd 350 grant it says number not found so what should I do?

  111. Hi I’m struggling to apply and it keeps on saying failed or invalid number what do I do

  112. Hi I’m struggling to apply and it keeps on saying failed or invalid number what do I do

    1. report you lost number than add new or visit SASSA offices for help

      1. Hi my name is Kendra I lost sim card n it was linked to my srd I’m struggling ti change it wat should I do

      2. Sbongeleni Norden says:

        I want to change my number for 350

      3. Ouk so they will need ID or id number only

      4. Shadow Mavimbela says:

        I want to change my sassa cell phone number without OTP cz I lost everything n I never got my sassa money since 2019

        1. Obakeng mateise says:

          Hi I’m
          I need help with changing my number that is registered to srd but now I’m struggling to change it , The problem I lost my number so I really need to change it

      5. Asekho Khabithole says:

        Hey
        I’ve lost my number so this give me a problem to get my srd
        Please help me

      6. I lost my numbers so i want to change it plz help

      7. Nozipho Fiyo says:

        You visit the offices and then they tell you to go on to the website …I don’t know what to do anymore,for them to tell you to be patient for something that you not even sure if it’ll ever come right…

        1. Please follow above guide and follow each step to change your Number first of all you need to report your lost number then go to portal and use your id and add your new cell phone number

    2. Tshepo Montshiwa says:

      I’m struggling to check my status it keeps on saying invalid number

    3. Sinazo Mkiwane says:

      My srd R350 grant is approved and payment date it says i must be patient and now its been 2months i don’t know what to do😔

    4. Amanda Felicia says:

      Hi I’m struggling to change my phone number it says failed or invalid I lost my sim card now I need to change my number .

      1. Call sassa they will help u

    5. Maliviwe hlakaza says:

      You must called to sassa offices to get quick explanation.

    6. Even main say that why and how could I change it

    7. Hi i am struggling with my 350 code number it says it is invilid

    8. Sipumeze Nancy says:

      Me I for get the number are use to apply

    9. Someone she/he applied 370 by using my ID number and she/he use his/she phone number and passwords so I need help 😔 It’s been 10 months trying to apply says “My ID number already exists

      1. Call sassa helpline to report this or visit SASSA offices with your ID

  113. Rifunane Mashapa says:

    Can I get help on changing my lost numbers for 350srd

    1. Dipuo molekoa says:

      I lost simcard and is tough to make sim swap

      1. I lost my phone and it hard to make sim swap

        1. Please report your lost number than use Your Id to add new Number in SASSA

          1. I lost my number I want to change phone number

          2. follow the given guide to change number

          3. Thabanghleko says:

            I didn’t receive my 350 grant

          4. I lost my phone so I need to change my phone number for the grant application

          5. What happens if I can’t get my I’d application number cause I need to verify myself when I try to log in srd to check my status I’m basically lost as I lost my cellphone with the number I registered with too so what must I do now cancel my hole application? And register myself again?

        2. Wilhelmina says:

          I lost my phone and it’s very hard to make a sim swap also it’s been months I’m not receiving any grant

          1. Qinton Marius Bekkies says:

            I lost my phone and can’t remember the phone number I of the sim card that I regersterd with the fist time so it’s been months since I recieved my R350 grand

        3. Change number have forgotten number start application I want use new number please

      2. Nothando Manqele says:

        I lost sim card and is tough to make sim swipe can i get help on changing my lost number for 350srd

    2. Nombulelo happiness khusi says:

      Hi i need help my 350 grant i cant collect cell block my number i used for 350 i got 5 month i cant collect plz i need help

    3. Hi i lost my sim card can i charge my srd sassa contact please

    4. Mzothando mogagabe says:

      I lost my simcard can I get help changing my phone number for Srd 350

    5. Geraldo latino ceaser says:

      Can I get help for my lost SIM card

    6. Help me with my sassa grant wen I I apply it say already active

    7. 𝑳𝒊𝒏𝒅𝒐𝒌𝒖𝒉𝒍𝒆 𝑩𝒖𝒕𝒉𝒆𝒍𝒆𝒛𝒊 says:

      𝑯𝒊 𝒊 𝒏𝒆𝒆𝒅 𝒚𝒐𝒖𝒓 𝒉𝒆𝒍𝒑 𝒊 𝒍𝒐𝒔𝒕 𝒏𝒖𝒎𝒃𝒆𝒓 𝒊 𝒘𝒂𝒏𝒕 𝒕𝒐 𝒄𝒉𝒂𝒏𝒈𝒆

    8. Jonas mothosa I need help for please 🙏 I need to change my old number phone please 🙏

  114. Khanyisile Thembisile Tracey Kubheka says:

    Hi can u plz help to change my cell phone number on srd 350 grant because I lost the one I use to register for the first time thanks

    1. Hi name is Jones Ndou tshifhiwa I need help I want to change old cell phone number there have some one use my old number

      1. Otshepeng Mokoduane says:

        I would like to change my 370 grants phone number because my phone has stolen 3 months ago

    2. I want to change old number how can I do it without old one because it’s lost

    3. Vusumzi nyanga says:

      Hi indeed your help ilost my number now I don’t pay my 350

    4. Can I change my number in my 350 Grants

        1. Hey.. Can you plz help me change my number.. I did not have a phone so i used my susster number for my srd R350.. We did try to change the number but it’s saying failed.. Plz kan you help.. Thank you..

  115. Hi, I have applied for the R350 grant months ago and I have never recieved the grant, not even once. When I check my application status using my ID number and my cellphone it says ‘failed’,please assist me what can i do to fix this?

    1. Mbongeleni Mthethwa says:

      You should call Sassa because there’s someone else who was applied your SRD grant using your details

      1. I tried. Been calling since last year September n they said I must be patient n wait for their sms

  116. Nthabeleng says:

    I want to change my number so that I can apply for sassa 350

    1. Monica's Nonkululeko Dyantyi says:

      Hi can u help me to change my cell phone number for 350

      1. Hilton LeRoux says:

        I have changed my number for I lost my first phone and i did it successfully !but now if i want to withdraw my 350 it says rong cell phone number or Id number what do I do??? Because all my applications have been approve and paid but I can’t withdraw!!!help please

          1. I’m traying to call sassa but number is not working

      2. Sizwe Gift says:

        Someone is using my id for 370 grant I want to change that number, the problem is I don’t know the number that he/she is using

    2. Anastatia says:

      How do I change my phone number for srd sassa r350 Grant

      1. Phone number changing process is same for all social grants including srd r350 Please follow above

      2. Kgothatso says:

        I want to help me to update my number for 350

  117. Valencia Sekgobela says:

    I wanted to change my srd number please

  118. Tandokazi says:

    Hi i need to change my phone number on srd sassa.gov.com

    1. Pelonomi Ju-Beya Lucky says:

      Hi I need to change my number because my money declines every month

      1. Can I still claim my uncollected srd if I changed my phone number

    2. Monica's Nonkululeko Dyantyi says:

      Hi can u help me to change my cell phone number for 350 and my account number I need to put my Shoprite account number
      Please help me

    3. I want to change my contact details but it says failed what must I do

  119. John khumalo says:

    I ned to change my number on my 350 lost my sim card can u please help cause

      1. Siziphiwe Dudumayo says:

        I want change SIM card stolen please help me I want to pay 350

        1. Hi I did phone yous last week according my r350 cause I did loose my phone with that number now I have a new number but I did give all my details so they say that I’m gna get a sms bt I’m still waiting on the sms

        2. Same 😏 I want to change cell number for srd grant.

        3. l want to change my sim cardcard number

    1. Phelisiwe Mtimkulu says:

      Yes my Sim card has been stolen

    2. Mary Jane says:

      I want to change the phone number cause ,the one I was using doesn’t work anymore

    3. Siyabonga says:

      Me too but it says I INVLID 🙈
      It about 2yrs now

  120. Morena Johannes Simango says:

    Change contact number because number I apply with I lost the sim

    1. First report lost number then add your new phone number in SASSA

      1. Lindiwe Sithole says:

        Hello I lost I have applied with my social grant

      2. Thabo Thupane says:

        But how long does the process take?

          1. Can I ask how long does it take to get my payments I have changed my number on March the 15th I have already updated so how long I wait

      3. where do you report lost number and with new number do you get all your older payments.

    2. I’ve lost my number that I apply srd with

      1. I have applied R350 last year so my phone was stolen and I forgot the number I have applied can you please help me to get that number.

    3. Karabo Radebe says:

      How can I change my number I registered r350

    4. Dont have email need to change number reason,registert on someone elses number naw have my own number

      1. Katleho Thulo says:

        I have called Sassa office and told them I have change my number since from last year August 2023 till now they told me to wait for message,it’s Apri 2024

      2. J. Plaatjies. says:

        My sim card was chewed by my baby and I dont know the 6 digits .. how can I change my number for sassa sdr grant.

    5. I lost my application number and Ali don’t now..and I want to change to this number(07844501)

  121. I dont remember my cell number

    1. Mmathapelo lekalaka says:

      I lost my card so I can’t change my numbers

    2. Please help me I want to change number

      1. Currently online phone number changing process takes longer time i will suggest you to visit SASSA office

        1. I already changed my numbers but it’s doesn’t work at shop only check status i need sassa updates my numbers at shoprite or register it to shoprite

      2. I want to change my number I lost my Sim card

        1. Please as mentioned above report old number and add new number with SASSA

          1. Thabiso Mahlobo says:

            I did report 3 months ago and this no feedback from Sassa even went to their office they couldn’t help, they said I must call the toll free number and I did that they said the same thing what can I do now?

        2. Zama Manana says:

          I wanna change number I forgot the other one so I can’t check my R350 anymore

      3. Phumelele Melissa Ngema says:

        I tried to get the feedback for Sassa but it’s says that my number is not correct

      4. Kabo kedige says:

        Please help me .I want to change my cell phone number in Srd 350 covid 19.
        I lost my phone , so I wanted to change numbers by using new number In srd 350.

    3. Kea Mosome says:

      I don’t remember my old cell phone number

    4. Tamica Van As says:

      someone applied without my concern

  122. Some use my ID number to apply for the R350

    1. Thandeka Latha says:

      Mine to some one used my i.d number for 350

    2. Nontlahla says:

      I don’t have email

  123. Athini Ruga says:

    Ive been change my cellphone no for 350 bt when i check status is not change . So can you help me

  124. Molebogeng Magagane says:

    Srd r350 which I lost phone number with phone and i want to change number

    1. Keletso Mametja says:

      Hi I’m keletso I forget my number that I was applying my 350 grand so please can you please help me

      1. Ephraim seane says:

        Did they help you? Cos I’m facing the same problem

      2. I don’t get 350 since December and I lost my simcrd 😭😭😭

        1. Hy I don’t remember my cellphone number I can you help me to change number

          1. Azola Nosemele says:

            Help me with 350
            I want change number please help me

        2. Anele Mokoena says:

          My son also lost his SIM card but he knows the number by head ,how can we change to his new number?

          1. Abdul-aziz Jacobs says:

            I’ve reported my sim card number for the 350r missing in last year, august and it still have not been changed

          2. Palesa lechamochamn says:

            Hi I tried to change my srd phone number but it shows failed… please assist me how to do it because I realised that I share a phone number with someone else

        3. Someone use my ID to register 350 so I want to change your phone number so I can register

          1. Please report this on SASSA link above then add your new Number

    2. Hi someone stole my ID n registered 350 grant how can I do

    3. I lost my phone I was I apply my sassa sdr 350. But still active

      1. I lost my phone number and I need to update what can I do?

    4. Hlengiwe nokuthula vumase says:

      I lost my cell phone so I want to change number

      1. I would like to apply I lost my simcard

        1. Morleen Jantjies l also have the same situation please 🙏 help

    5. Magauta Moropoli says:

      I want to change my number to another number

      1. Khabonina says:

        I lost my previous number, and I wanna change it to my New number now .

    6. Philisiwe says:

      My number is refuse to enter to my 350 so please can u help me about that

    7. Letticia Msipa says:

      Hi am shumikazi Leticia Msipa I lost the fone I used to collect my R350 grant 2023 April when I try to do swim swap I discovered that it blocked,ever since I’ve been trying to change my fone number by calling saasa offices but no hel till today, please help what must I do?..

    8. Aviwe bonisani magwa says:

      I need help I want to change my number and also my February decline so plz help I need that money

      1. To change Phone number follow above process and declined grant Please Appeal to SASSA online

    9. Raliavhegwa says:

      I have changed my number but when I try to collect it at ShopRite it is keeps on declining so I dnt know what could be the problem
      Cause checking my status is the new number that working but collecting it does want new number and I changed it around the 12 of march

  125. Eric Tshitake says:

    Hello good day I just need help because I have applied sassa R350,so now my sim card is been deactivated it doesn’t bring network, so now I was in need of help changing my old cellphone number to new cellphone number, because I was try to call at sassa office,I have being waiting for more than 2months they said the will contact me so they haven’t contact me yet

  126. I have never applied nor reserved sassa R350 grand but it says I am already active please help

    1. Someone change my phone number I use during my application and I would lik to change my number and I don’t recall the email address

  127. Simnonophele says:

    I would like to change my application number on the R350

    1. Linah Pudikabekwa matlabyane says:

      I lost my sim card that I use to take my 350grant so I need change my number and use another sim card

      1. Currently Online Phone Number changing service is not working for some users so it is better to visit SASSA office

        1. I tried to visit my nearest sassa but they couldn’t help me they say I must call sassa toll free and them do still the same they took all my details but since it haven’t change

  128. I lost my number i need to update a new one

  129. I lost my sim card so can somebody help me to change contact on my sassa grant

    1. Magauta Moropoli says:

      I lost my phone I want to change my number because I can’t get my OTP

    2. Zolani ngqekembe says:

      I me too I lost a sim and I can’t change my it
      And I can re apply my application
      It was cancelled on 2023 March

  130. Suzette Maraloene Arendse says:

    I thank the SASSA grant programme for helping me with this grant

  131. When I put my number in it says invalid, or already activate ,than when I want to submit a report it says invalid guid ,and the WhatsApp number of Sassa isn’t responding ,what should I do

  132. Fatima nqobo says:

    My Sim card was lost 6 month know I didn’t get my 350

    1. Me too 😂 since October 2023 27 I’m still waiting

  133. Luyanda Ntobela says:

    H I need to change cellphone number because someone stole my ID number number and used it to regist R350 grant.

    1. Minenhle Thwala says:

      Can i also get help they applied with my id when i apply they say already active

  134. I lost my simcard and I can’t log into my application form

  135. My may srd was approved and paid but I didn’t receive it on my bank.

  136. Nandi phakathi says:

    I’m bongekile Nandi phakathi I have lost my ID card when I’m trying to apply for 350 grant status sad all rad active my 350 sassa. But did not receive their some body who using my ID iwant to put my cell number plz help me I,M orphan both parent have lost no income I receive

  137. Someleze Dlule says:

    Greetings my name is Someleze… Around April I lost my simcard and after I lost it my R350 start declining then I tried to change my phone number but still it’s failing all my details are riit even application ID but when I submit it says failed so what must I do can I get help

  138. How to get number that you register with if you can’t remember it and you lost it

  139. How do I change my number😭😭😥
    I’m tired I can’t do anything 💔💔
    I don’t even receive my R350 grant

    Please help…poverty will kill me

  140. Simcard does not work anymore,called in to change number because it dit not wanted to proceed online so has change to the current number using so they said must wait for a message with link ..well here it shows online it takes 2 weeks but yet I’m still waiting from 10 October 2023.

  141. Obakeng Abram Moopelwa says:

    My Grindrod bank has been taken by an ATM machine….I never receive my 350

  142. Good morning sassa im mapule Lilian Malwa mother of tokollo Sibusiso Malwa my child tokollo his child grant stop on 28 of August 2023 because of his age but his still in school his doing grade 11 so my child tell me to register him for 350 cause his qualifying to get 350 so last time I try to register him we get that someone registered him and we don’t whose that person cause even now when I try to register him it’s says his 350 grant is active my child never register himself Even me I never register him so we need your help for Changing number cause we want to use my child number we need to change that number serious is been 3 months my child not received his grant thank you.

  143. Yusuf Solomon says:

    everytime i do a status check it fails how can i make this work to recieve my 350 grant payment

  144. Nicola Marilyn Boesak says:

    I’m old contact number is blocked. My new number is 06356317. Can you please change my number? Thanks in advance

  145. Mandy mvuna says:

    I lost my number and I want to change it … I used telkom number

  146. Bofelo mashile says:

    I lost my SIM card and I don’t know the number anymore so I want to change it

  147. Thandiswa says:

    Someone is using my ID number for the srd grant now if I’m trying to do an application they say is already active bt it my first time m doing application so someone is using my identity

  148. Trudy Mahlangu says:

    Hi I have been trying to change my number because i lost sim card that I registered with and if I want to check online the number I have been trying to change to agree to let me check but when I go to the mall for money it says number not registered its been months since I last got R350

    New number I want to register is 07638717

  149. Thembelihle malinga says:

    I’ve lost my number and can’t find application I’d when I go to the sassa website it ask me for my application I’d which I don’t have with me and when I write the 1 that appears when I check my status it fails I’ve tried several times and I also tried to report my lost number still it fails what can I do I even phoned sassa but they kept me waiting of which am not sure if they did it been 4 months now they kept me waiting

    1. Please visit SASSA office with your ID card and Phone sim

      1. Samba Diarra says:

        Hi
        I haven’t received my grant since it all started it keeps approving but I never get a payday at all. Its well over 10 months and I’m in need of that money. Please help, thanks in advance.

  150. Sithembile says:

    I lost my phone the number 069446482 my new number 081712093

      1. Lentikile says:

        I lost my simcard past 2years ago

        1. Andile pride says:

          I lost my phone number 2 years ago

  151. Luyanda Mthethwa says:

    Hey someone is registered using my ID number .. how can I resolve this

  152. Patrick botlhoko says:

    My sim card was blocked so I wanted to change my number

  153. HI AM APHIWE GALADA I WAS APPLY A GRANT BECAUSE I HAVE A ASMATH SINCE I WAS BONE EVA SINCE I USED TRETIMENT OF ASMTHA POP WHEN IS THITER MY CHEST BUT I APPLY THEY ALSO GIVE ME A DATE FOR THE DOCTOR I GO TO THE DOCTOR I JUST MISS THE DATE I MUST RETURN TO SASSA THAT FORM CAMES TO DOCTOR AM JUST COMFUSE NOW I DON’T KNOW WHAT I MUST DO

  154. Andisiwe Mdelwa says:

    I lost cellphone number that I was used on srd can you please change for me 064954805

  155. Busisiwe Judy Magibisela says:

    I lost my Sim card I don’t know the number I have registered with I didn’t even get a single 350 because I lost it soon

      1. Someone used my details to apply for the grant..i tried canceling the application to reapply but im unsuccessful please help

  156. Shamila Gaffoor says:

    Hi I already changed my phone number to my new phone number but im still waiting to get paid how long does it take before I can go get my money it’s been altogether 25 days now that I’m waiting

  157. Nothando Lungile says:

    I would like to change my 350 contact number since I lost that number

  158. Kgalalelo Mildred says:

    I want to change my number here is the new number 0797858090

  159. i would like to change my 350 contact number since i lost that number

  160. Someone did use my identity number to apply srd so I need help

    1. I would like to change my number that I use for my 350 grant

  161. Nthabiseng says:

    Hi I lost my sim card pls help me I really need my money

  162. That is my problem🙏🙏

  163. simesihle says:

    unfortunately i have been trying to change my phone number for months now ,i have sent emails and even called sassa to ask for help because i recently found out that my R350 is going into another account that is not mine . i have also tried changing my details using the links given above but it says my identification number is not valid is there no other way we can be helped because i think that if there are so many people with the same problem then the people working at sassa might have more knowledge than we do and instead of helping us they watch us suffer while we continue to ask for help yet they might even be getting the money we keep asking help for.

    1. There are 2 options if you know about other number just report to SASSA that,s its not yours here
      To report your stolen registered cell phone number here: https://srd.sassa.gov.za/sc19/auth
      The other option is to call on the helpline or visit office.

  164. I need to change my sassa number.. Coz I’m not using the same one

  165. Phumelele Constance Mchunu says:

    I was lost my application cell phone number ,I need to change it I forget my old cell phone number

    1. You cannot change it online Please visit SASSA office with your ID card.

    2. Bonolo maganedisa says:

      I lost my phone ..and I wanted to change my number..I went to SASSA but they told me to do it online ..so today I tried ..and it’s not the first time I try to change it online like they said ..but all I get is that my application has no guid..I don’t know what does that mean at all .

  166. I have a problem i lost my phone number that one i used when i apply now my application is approved but i don’t get a date

    1. If you want to receive your grant you need to report old number as mentioned above then add new number with SASSA

      1. Neliswa April says:

        Someone eat my money I want to change to this number 0651506729

    2. Same like you dear I’m still waiting someone who can assist me

  167. Msawenkosi Zwile Biyase says:

    I lost my cellphone number I want to change it to this number 07346

    1. Msawenkosi Zwile Biyase says:

      Plz help me I lost my sim card I want to change it to this number 07346585 plz this imali address is for my Carson I don’t have a phone

  168. Hi. How do I get the statement and check balance online?

  169. Malibongwe Dlamini says:

    Hi my name is Malibongwe i lost my phone last month now i wish to change it on my Sassa Application because i don’t use it anymore even if i try to change my banking details i fail because of OPT

    1. Please read above article carefully already mentioned if you lost your sim you need to report this to SASSA immediately otherwise you cannot your SASSA account and also if you did not report you cannot change your number or bank details so it,s important to report first.

      1. My name is nomfundo a white chach my number lost yo Sim cand

      2. Ndumiso Kolanisi says:

        Hi my name Ndumiso Kolanisi I loose my SIM card new number is 07109637

        1. Please follow above steps everything is already mentioned.

      3. Nontokozo says:

        Hi money not came 350

  170. NONHLANHLA Mhlongo says:

    Hy i have a problem i lost my cellphone Number which i registered my sasa with when i go to Pick and Pay they say i must give them the sms but i dont have any sms and i have 9 approved R350 i haven’t withdrew. I want to know once i change my number here how long will it take for the number to be changed and for me to get the msg so that i can withdraw.

    1. First change your number now and when it changed go to this page to check SASSA status https://sassacheck.com it will show you you grant status if it says approved you will receive sms on next pay day

  171. Gontse Nyengule says:

    I’ve requested to change my number for the past 2 months due to the fact that I lost my phone,the agents are always telling me that they’ve sent my application to the head office for number changing and that I should wait for an sms … It’s been long and I haven’t received any sms yet

  172. Segoaya Elliot komane says:

    Am segoaya Elliot komane Andi want to change my sassa phone number because I lost the number.

  173. Thamsanqa Mtsweni says:

    I lost my sassa phone number

  174. Bongekile says:

    l lost my sim card the one I used to register R350 and have been trying to change it I followed the steps of putting ID Number and Application number when I submit it keep on saying failed

    1. Your Number has been changes Please contact SASSA helpline, other best option for you is to visit SASSA offices

      1. Sfundo smangaliso sgcino says:

        It’s always saying invalid phone number 😭…even at first I was registing

    2. I lost my phounei want change…my new number is 0726336139

        1. Dionette Barnies says:

          will i be able to receive my grant today if i change my number today?

      1. Keseamogetse Seanagane says:

        I lost my phone I went change my new number is 0646134763

        1. Sir only user can change it i can,t help you with that just follow the above instructions.

  175. I have lost my phone number

    1. Follow above steps to report to SASSA about lost SRD number

  176. Hii am Joel Tshowe I want to chenge my number because I lost my phone number my new number

    1. Nomathemba Fortunate says:

      Hi I also want to change my phone number and I can’t reach that portal

  177. Sonwabise Alfred sidlayi says:

    I need to know how can I get my R350 cash it’s busy telling me that am receiving money though that money is not mine

    1. You must stop allowing people to use you account because it reflects as your income

  178. I need to change my phone numbers becouse my phone is stolen

      1. To report your stolen registered cell phone number to SASSA click on this link: https://srd.sassa.gov.za/sc19/auth
        Enter your ID Number.
        By submitting your ID number you confirm that your cell phone number used for SASSA SRD R350 grant application was changed without your permission.
        Confirm your choice with Yes or No.

        1. I need to change my celfone number please

          1. Sorry but only you can change it just follow above steps

        2. Jaco Jason says:

          I can’t login with my id number show invalid

          1. Did you receive secure link via SMS if not your number has been changed from SASSA.

        3. Jacqueline says:

          Hi that link isn’t working I called sassa to change my number and email sassa was told it can take up to a year before my number can be changed cause they busy with backlog.this is really frustrating cause we apply cause we need the money now to buy food so after a year I’ll be dead of hunger.I don’t understand why the government don’t hire more staff to assist cause clearly this is a lot of work that technology can’t even assist with.I’m really dissapointed in sassa service. If they don’t decline a person for no reason then everything is delayed.next I’ll visit the offices so I can record after 1 year wait for another story

          1. Please visit SASSA office and meet senior officer otherwise call Headquarters number and complain about their behaviour

          2. I’ve being having this same issue .. lost my sim card in September .. tried uploading onda app but it’s telling me failed .. even thou I put my app id and my id number .. so I called sassa to update my number it’s gonna be 3months and my new number isn’t updated as yet .. sassa or our south African government is utterly useless .. our technology is so advanced these days so I clearly don’t understand the backlog issues .. it’s like they doing it manually or they just got useless agents behind the counters who just wanna sit and eat whole day .. I don’t understand how they can decline people so fast but not update a simple thing asa phone number

      2. Koketso Christopher says:

        My simcard is lost

        1. Letlhogonolo says:

          I lost my phone number so I can’t get my 370 so pls help me

  179. I need to change my phone number

      1. Oatlhotse Batlhopheng says:

        Can you please at least help me.i really need help.

        My phone number for srd has been changed without my permission.

        Please please help me to find my srd money

        1. If you don,t know the number Please visit SASSA office.

          1. Don’t know my number

          2. I lost my sim card
            I tried to do sim swap with no luck
            I try changing my number
            I need help

          3. Nonjabulo mnguni says:

            Hi l need help to My contact number someone Apply my Grant

          4. When can I visit your office?

          5. Rebbecca De Bruin says:

            I tried to apply but it is showing ALREADY ACTIVE but never i never applied before

          6. I did but they only gave me the number that has replaced my number and told me there’s nothing they can do

          7. Ntombinaye Nobusika Wintriness NombekelaMaliwa says:

            MTN changed my cell phone number without my permission that no is 083495185 & I’m sharing this number with someone who is not familiar to me.

          8. Mpewa obed Lethole says:

            Someone registered my srd grant,when I try to register I found out that I’m registered already,when I check status they say my number is wrong please assist me

          9. Siyabonga Kefiloe says:

            My ID number is being used without my permission

          10. Refilwe Angel says:

            I did and they said they don’t fix 350 grands I need to go to the website and I did but nothing is changing

          11. Hey I lost my SIM card last year now that Im no longer working I can’t process my application when I try to change my number it needs OTP I tried different websites but still please help to to change my old number to new number so that I can appeal I’ve been declined for 2 months now it say NULL.

        2. Sibongile Dinah Mazibuko says:

          Please help me with srd350 grant ,My id number is 800324114908

          1. Hi, please reply with your ID number,and application ID

          2. Nwabisa Saki says:

            I really need to change my number because i lost my phone

          3. Please follow above process works for all SASSA Grants online otherwise visit SASSA office along with Registered ID

          4. I tried to apply.. it is showing me ALREADY ACTICE but I didn’t apply before

        3. Letlhogonolo Christinah says:

          Someone register my srd without my permission so I want to register myself and I don’t know his /he number

          1. Rialivhuwa Brenden ndou says:

            Hi someone registered my srd and I don’t know

          2. Nelisiwe Dorothy Ngobese says:

            Plz help me someone changed ma cell phone number and banking details nd i don’t know him\her.

        4. Ntshemole Deon chushame says:

          My phone number has been charged without my pamision cany you please help me with that

          1. Please can someone help I need to change my srd number and nobody is assisting me.

          2. Charity pfano Rabambukwa says:

            Someone change my contact of application sassa 350

        5. Nonzwelo Else Thumbatha says:

          Please help me to get my sassa grd,because when I check status it says invalid,and o don’t know who changed my details,with out my permition

          1. Hello my 350 it says approved but also say null,I don’t know why

        6. Nkululeko Lindelani Mabunga says:

          Can you please help me I really need help my srd number change without my permission please please help me I really need my money

        7. My money was confirmed by 2022 but I can’t get because I’ve lost Sim card

          1. I’ve lost my phone number actually someone is using the number where I replied on I need help cause I’ve lost my sim card please can someone assist me I need help please!

        8. They have changed my cell phone number for my sassa r350 may you please help me to get that back

        9. Mohammed ameer says:

          I have purchased a new phone

        10. Morning can you please anyone one who can help me I lost my srd number so now I want to change my old number help please

        11. Olwethu Blaweni says:

          Can you please help me my cellphone number was changed without my permission

        12. Nkosingiphile xaba says:

          Please cancel my srd grant

        13. Jabu Masango says:

          Please help me update my cellphone contact details because i lost my previous cellphone i’ve contacted sassa 2x i even send an email even now they didn’t help me pleasw please ireally need your help

        14. Kutloano Muroa says:

          I am no longer have access to my srd 350

      2. Nonkululeko says:

        I lost my sim card that why I want to change my number

        1. Cynthia Brecht says:

          Hi can you please help I lost the number that I applied with id no is 700507094308 Cynthia Brecht

          1. Sibongile says:

            Yes I want to change my cell phone number from last 0791032035 to 0796664402

        2. Sibongile Dinah Mazibuko says:

          Yes I want to change my older number to that new number is that 0796664402

          1. Id number pls

          2. Sinazo njiva says:

            Yes I want to change my cell phone number from last 078845412 to 063364540

        3. Puseletso says:

          I lost my sim card that why i want to Change my number

          1. Can you please help me i have lost my sim number that I’ve registered with

            Now it been a long time ago i can’t find my R350

          2. I lost my phone. And now I want to change my phone number coz somebody is getting my 350 help me kanala

        4. Moatlhodi says:

          Pls can u help me I lost my Sim card and phone can u help me I want to change my number

        5. I need to change my cell number for srd sassa my sim card got lost

          1. First report you sim then use online method as mentioned above to change it if you face invalid or failed then your number can be changed from office only.

          2. Sakhiseni says:

            My phone was stolen please I tried to do the sim swap but it’s failed bcz the number I registered I get from hi bom outside so plz help me

        6. I want to change my sassa number I lost it

        7. Mpho guide says:

          Yes reason lost my old number with my phone at hospital

      3. Zubenathi says:

        My contact numbers are changed without my permission with Stanger I don’t know who stealing my money

          1. Hi today I went to Thokoza sassa office so that they help me how to change new number for 350 coz online doesn’t help I tried doing it many times …they just said they don’t deal with with srd cases …so what must I do ?

        1. Mulaedza Roxett says:

          Help me to change the number and help me to apply with my number

        2. Panana maria says:

          I would like to change my phone numbers due to lost phone I used to register is 079582059 to 079414119 maria

      4. Nonhlanhla Gloria says:

        I lost my SIM card please help

      5. Zubenathi says:

        I need to change my number for srd 063674857 to 078575978

      6. I lost my sim card so i need to change my phone number from 061158903 to 083410578

      7. I need to change my phone number to fix my banking details please

      8. I want change cz l lost my sim card

        Sow my 350 is approved every month

      9. Mario Japhta says:

        I tried to change my phone number with the application ID but it says “failed” Can I call SASSA or will you help me?

      10. But I’m still trying and it can’t go through its busy saying failed all the time😩😥
        I want to assist my little sister change the number that we used to apply for her at first because we used a new phone with a new number that we don’t even remember

      11. I want to change my phone number. But I can’t find it how to update it
        Plz help me I have 1 year and 9months of approved but no paydates

      12. Hi guys it’s been a whole year now I can’t access my srd account and when I checked it out its says failed so I think someone changed my cell phone number without my permission so guys can you please help me

      13. William Simango says:

        Hey I lost my phone number and I forgot my number please help me to change my number

        1. Nolwazi angel says:

          I need to change my number because am no longer using this number and it’s been six months now am not getting 350

      14. My phone was stolen and I haven’t received any money ,whenever I try to reply it says this ID number has already been used ,what should I do plz help me out I really need this money

      15. Sindiswa Mthembu says:

        Morning
        Would you please help me to change my contact number because I lost my SIM card and tried to do a SIM swap with no luck. I already tried to do it in a portal but it keep on saying, “failed”

        1. I have similar problem

          Did you get any help

      16. Mmakapa Seboko says:

        I need to change my registered sassa cell number because i lost my sim card please help

      17. I lost my phone number i want to change my phone number

      18. someone using my id number and i can’t my 350

      19. I used someone else’s phone number instead of my own cell phone number, now I would like to change the numbers and use my own number

      20. Chandre Johanshia says:

        Please just want to change my number to my new one but keeps showing failed need money for kids school help please

      21. Nthabiseng says:

        Please help I wanna change my banking details a friend of mine is receiving my grant cause she has access of my details she helped me to register using her cellphone cause I was not having a phone so now the cars I used to receive grant on tell me that the banking details were changed without me knowing please help

      22. Nqubeko Nkanyiso Gumede says:

        Hy can you pls help me someone used my id to register R350 without my permission

      23. Hi I’ve been using the website for changing my phone number but it keeps on telling me failed

      1. Please first report this to SASSA then connect your new Phone number with your SASSA grant as mention above.

        1. I lost my number , reported it to the helpline but as soon as im cinnecting to a agent the call ends. Cant i do it online myself

          1. You can report your lost number online already mentioned above please read then add your new number in your SASSA account.

        2. I lost my cellphone number so how can I change it

          1. 1st report then go to your account and add your new number or visit SASSA offices.

          2. Sthabiso mthimkhulu says:

            How can I change my r350 number because I lost it

          3. Ipotseng Lindy Mositwane says:

            Hey I lost my simcard so I need help to change number of times wonder

          4. My name is Maria I want to change my number because is not mine

        3. My name is Anathi Cenga I need to change number because the cell number is not mine

          1. My name is noxolo maphungu i want to change number

          2. Process of SASSA Change Phone Number

            To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

            Visit the SASSA services portal to access your SASSA account https://www.srd.sassa.gov.za/
            Enter your 13-digit South African Identity Number in the “ID Number” box.
            Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
            Click “Submit” to verify your identity as the original applicant.
            Select “Change Phone Number.”
            Provide your new cell phone number to update your SASSA application contact details.
            You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
            Enter the SASSA OTP code and click “Verify Pin.”
            You’ll receive another message to confirm your request to change your cell phone number.
            Click “Submit” to approve the number change.
            Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly

        4. I lost my phone so I don’t receive my 350 grant now

        5. Nkosingiphile mkhwanazi says:

          My name is Nkosingiphile I want to change my number

        6. Sibongile Dinah Mazibuko says:

          I cancelled old number 0791032035 I want to start with that number 0796664402

        7. Ntombizanele Khambule says:

          I lost my phone I want to change 078395031 to 065509222

          1. First report your 078395031 this number to lost at SASSA then add your number from accounts settings.

        8. O lost my Sim card when am trying to do Sim swap they told me that number is not registered in my name.how can I change that phone number to my numbers

      2. Change my sassa phone number

        1. Sir you can change it only this is a security feature otherwise visit SASSA office

      3. Good morning I lost my Sim card want to change my number please help me

        1. Sorry sir but only SASSA users can change their numbers i can,t help you with that

          1. I’ve lost my digit that I’ve registered my R350 social grant and they gave someone else…how can I change my phone number because is not working there by the boxer stores even when I called the person to confirm it doesn’t go through

          2. N Murugan says:

            When clicking on the service portal to change number it say reload

      4. Phumelele Constance Mchunu says:

        I was lost my application number

        1. SARAH-LEE says:

          I lost my cell phone number that i used u to apply on the 350 srd grant

      5. Change my R350 grand number

    1. Siboniso Dingila says:

      I need to change my phone nambr because I lost my phone number

      1. Help lost my foon i lost my foon need new number

      2. Koketjo piet says:

        Please someone registered my srd without my permission so I want to register myself and I don’t know his /he number

        1. Nelisiwe Dorothy Ngobese says:

          Plz help me nd my phone number is 06607540 my my account number is 510521493 branch code is 6789 from Tymbank plz.

      1. Hi im Melissa i lost my simcard someone else is using my sim what can i do please help me

    2. Sinqobile says:

      I need to cha my cellphone number I lost my simcard

      1. Process of SASSA Change Phone Number

        To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

        Visit the SASSA services portal https://www.srd.sassa.gov.za/ to access your SASSA account.
        Enter your 13-digit South African Identity Number in the “ID Number” box.
        Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
        Click “Submit” to verify your identity as the original applicant.
        Select “Change Phone Number.”
        Provide your new cell phone number to update your SASSA application contact details.
        You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
        Enter the SASSA OTP code and click “Verify Pin.”
        You’ll receive another message to confirm your request to change your cell phone number.
        Click “Submit” to approve the number change.
        Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

        1. This process isn’t working why?

          1. First you need to report your lost or stolen number then you can change your number if still you cannot change it Please visit SASSA office no other option.

      2. Itemogeng says:

        To change my application cellphone number

        1. When your Application Online is submitted you cannot change anything until SASSA reject your Application in your case Please wait for Approval and then change your Number or Visit SASSA office.

          1. Hi When I Try To Apply it says that Grant application exist and i never applied

    3. phinda mondi mabena says:

      Yes but i dont remember my phone number

    4. Shonne julivene says:

      I have lost my Sim card so I want to change to my new number

    5. Please 🙏 i don’t know my cellphone number

      1. Please visit SASSA office with your ID they will verify you in person and then change your number to a new one.

    6. Tshokolo thami says:

      Good day I lost my foun now I want to change

    7. Sibongile says:

      0lyes I want to change my cell phone number for me , please I want to change the old number that I applied with it last from 2019 till now I, want to change or cancel old number and I will start working with that number 0796664402

      1. Only SASSA users can change their number no one else can please follow above steps.

        1. Why do Sassa shows invalid Guid if i want to change my cell number why

    8. Khethiwe shaleen Mathibela says:

      Change my number my boyfriend applyed the grant for me but now we no longer together

      1. Mohanuwa Emely says:

        My name is mohanuda nyanyatsi l want to help l want to change a new number is 073465192

    9. Nontobeko khumalo says:

      I need to change my cellphone number that was 0796300726 because it’s wa stolen

    10. Lia phokungwana says:

      Afternoon I would like to change my old number as it got lost last year around april now am an able to get access to my sassa grant new number is 0763532529

      1. Please visit your sassa office for further assistance.

    11. I forgot my phone number is because was lost

    12. Bongisisa says:

      I need to change my phone number

    13. Zolani P Msimang says:

      Morning I need to enquire about sassa . My status revealed that I’m active but I receive no money

    14. Awande noluthando mazibuko says:

      I need to change my cellphone number there is someone use my cellphone number

      1. Itumeleng vincent says:

        Also me I need to change my cell phone number someone used my number

    15. How to change your application number

      1. Application number is different thing which cannot be changed but you can change your personal Phone number linked with SASSA for that Please follow above steps.

    16. Tumelo mofokeng says:

      I have lost my phone number in 2020 now i don’t know them anymore i need to put the knew once but now im struggling

    17. Mpobeleli phumza says:

      I change number because i can’t see the date and massages

    18. Hi I’ve lost my simcard but on the website I can’t change it

      1. You cannot change it because SASSA send OTP on number for verification if you don,t have OTP you can not do it First report to SASSA about lost number then try some times it works without OTP otherwise visit office and add new number.

    19. I need to change my application number

        1. Why does it not recognize my application ID number (six digits) when trying to change contact details?

    20. I need to change my number and my banking details

    21. Hi I my house breaking in they did take all my belongings,and my simcard was in the second phone off mind now I want to change my phone number pls.

      1. Please report that number to SASSA that you lost it then buy a new sim card and add it to your SASSA grant as mentioned above.

    22. Leshole Catherine mothapo says:

      I lost my phone I struggle to get Sim swap

    23. Id book got lost someone’s had applied with my I’d without my permission

    24. Mbuzeli Swelindawo says:

      Mr Mbuzeli Swelindawo
      7403233087
      I lose my cellphone 5 monthy ago but long tray to change my cellphone number its difficulty to change my Sim card number

    25. Sanele Mdluli says:

      I lost my phone 3 months ago and I was busy trying to make sim swap it’s doesn’t work I know what do do now

    26. Nicolette Hoosein to says:

      I need to know how to cancel one phone number because I’m no more in contact with the person

    27. Sbongakonke says:

      Because I don’t find my money

    28. Keneilwe kalakgosi says:

      I need to change my son’s phone numbers someone registered him with their phone numbers

    29. Sphesihle says:

      I lost my phone and I can’t make a simswap I live in a rural area

    30. Clara Maphosa says:

      Hello l can’t get access to my sassa balance because my number was changed without my knowledge

    31. Qalunyaka says:

      I need to change my phone number since my phone was stolen.I have reported several times n still my number is not dealt with.I Have waited for months now and still there’s no response.

    32. Maleka Victor says:

      I forgot my number I registered srd so pls help me

    33. Tshwarelo says:

      I forgot my contacts
      I need to excess money for sassa

    34. Chellyboy Tebogo says:

      Since february i don’t get R350 i don’t know why

    35. I have lost my 07246447 now my 350 dicline i dont how can i fix pls help

    36. I lost my fone and I don’t remember my number I want to change it

    37. Thobane Gift Zondo says:

      I don’t get any updates about my SA grant and previous months was decline so I need change my number so that I can see any update

    38. Kagisho Ronald Sekowa id 9302016321 don’t have a phone .the phone which he applied first time with it that person she ‘a a deceased. So I was trying to log an appeal for kagisho using my number

    39. Nami ngwalacha says:

      I use new numbers please help me to change

    40. Tebello Prince says:

      My numbers have been stolen I couldn’t get my payments over the last year

    41. I lost my phone I need to make new number for my srd.sassa.gov.za

    42. Obidile Samuel says:

      I have lost my number my name is SAMUEL GAMA. Now I can’t receive my srd 350.

    43. I please need to change my srd number witch I apply with I have been approve with date payments but I lost my previous cell number the one I apply with please assist me

    44. Gerhard Moos says:

      Hi I m Gerhard Moos I like to change my cellphone number and my 350 so declined so count you help me

    45. I want to change the phone number that l was using on SRD,because l am no longer using

    46. Good day. The Sim card I apply for my R350 I lost it. How can I change the number.

    47. Zanele Dlamini says:

      How do i change my number in order to get my R350

    48. Dumisani Skhosana says:

      Because my old number is lost

    49. Monnye Thabiso mogodiri says:

      I need to change my son number

    50. I try to apply the 350 grant it says my grant is active.And didn’t apply before so please help me with my application.The number that i am using nw is 071327481

    51. Sondezwa eunica Qobongo says:

      I need to change my number my sim was lost my old number is 063075493,my new number is 076500081

    52. Rene September says:

      I lost the phone now I can’t get money and it stays approved

    53. Need to change numbers for my srd sassa grant im no longer using the numbers that I register

    54. I forgot my cellphone number and my address..I want to check my R350

    55. Ntombikhona says:

      My cellphone number was stolen

    56. Nolusizo Pretty says:

      I forgot my number phone that I had apply on 350

    57. I lost a simcard and the old number used by someone else.

    58. Chermeeca says:

      Hi my friend did apply for me without telling me how do I change her number to mine sow I can get my own 350

    59. Please help I’ve been trying to apply for unemployment Sassa grant but it’s failing to approve my application I’m more than 4month now unemployed!

    60. Yes and I can’t change it

    61. I lost my phone so I want to change phone number

    62. Sbonakaliso says:

      The number that I use for 350 was lost

    63. I want to change my cell number i lost every thin

    64. Olerato Ramela says:

      Yes I need to Change my phone numbers and get a new OTP

    65. Iva Dlakavu says:

      I want to change this number because it does not belong to me

    66. Alfonso Nicky says:

      I lost my sim card and my phone

    67. Millicent says:

      i really need help my phonevwas stolen and the sim card to i need to change my number to apply again for R350

    68. Meralda Euphemia Tutubala says:

      Hi sassa please I need to change my number from previous as I lost my phone and sim card I have new number and I haven’t received money the sassa I have source of income how because I don’t get money or any assistance of Money

    69. Queen angel nzama says:

      Yes i want to change my number

    70. Lisakhanya says:

      My r350 is say is olready active I don’t know why

    71. Samkelisiwe says:

      I need to change number because the older one l lost it

    72. I lost my sim card i can’t do sim swap it been long now i wants to use onether number that im using

    73. Sinethemba says:

      I want to change my srd profile number

    74. I want to changce my R350 number on please and my surname and my id application number is invalid when i put it in it does not work

    75. I plead to change my number because I lost the number and now my 350 grant declined

    76. Phindile pretty says:

      Hy someone was change my number 350 without my permission please help

    77. Jabulani Wilson Sikhosana says:

      I was change number for 350 still not working

    78. I tried to change my number. Cause I lost my phone and I entered my ID and Id application but went I submit it says failed

    79. Nhlakanipho says:

      I don’t have a phone yet i lost it and I need to change it using my mom phone my name is Nhlakanipho Mbambo

    80. Hi I need to change my cell fone number and banking details

    81. Cronwin giewelaar says:

      Yes I need to change my number because my phone got lost.it been more that 7mouths that I try to get number back.

    82. Bonginkosi says:

      Iwant to change my cell number I lost simcard

      1. Solly Nakedi says:

        I tried to change my number. Cause i lost my sim and i entered my I’D number and I’D application but when i submit it say failed..please help

    83. My SIM card is blocked

    84. I lost my phone and I forget my old number

      1. Qinisani Mkhwanazi says:

        I lost my phone number I don’t remember it and I can’t make an SIM swip because number wasn’t registered

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