How to Get SASSA OTP Code (One Time Pin)

Whenever you access your grant account, you will receive a SASSA OTP Code for verification. This OTP, also known as One Time Pin means a unique verification code that has a limited validity of less than 15 minutes. This is why you should keep your phone nearby when logging into your SASSA account to quickly receive your PIN code.

The problem arises when you try to change cell phone number used for your SRD grant and don’t know how to obtain the OTP code. Well, we are here to assist you and guide you through the process of successfully obtaining your verification OTP for the R350 grant or other social grants account.

SASSA OTP Code Not Received

In a situation when you face an OTP code failing to arrive, and you believe Sassa OTP expired, this issue can be resolved with another attempt. We recommend following the provided steps to obtain your OTP Code correctly.

  • Error Message “SASSA OTP Code Not Received”

When try to enter the wrong OTP code several times, an ‘invalid token” error will appear on the display saying “already requested in 24 hours.

  1. Wait for 24 hours and request a new OTP Code.
  2. Keep your phone in a stable location with an active network connection to receive OTP instantly.
  3. Double-check that you have entered the correct cell phone number associated with your SASSA account.
  4. If you still haven’t received the OTP after 24 hours, you can contact Sassa to fix the issue.

Contact SASSA Phone for OTP Code

  1. Dial Toll-Free Call Centre Number: 0800 60 10 11
  2. Reach SASSA Email: [email protected]
  3. Use SASSA WhatsApp Number: 082 046 8553
  • Important Notice: Do Not Share your OTP Code with anyone. SASSA now sends OTPs to both email and phone numbers to boost security and accessibility, even during cell phone service issues. If you haven’t provided your email in your grant application, you won’t receive email OTPs. Your cellphone number will stay the primary source for receiving verification OTPs.


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