SASSA

SASSA Reconsideration

SASSA reconsideration allows declined SASSA grant applicants to request their applications be reviewed again by the South Africa Social Assistance and Security Agency (SASSA). This process is a lifesaver for anyone who believes their social grant application and SRD R350 application was unfairly rejected or that their circumstances have changed since they first applied.

SASSA Reconsideration

You can apply for SASSA Reconsideration online and this process is simple. You need to submit your reconsideration application by providing your ID number, application ID or reference number to have your declined grant reconsidered through the Department of Social Development Republic of South Africa. This method works for all declined grants including SRD reconsideration by following these steps.

  1. To apply for SASSA reconsideration, visit DSD website https://srd.dsd.gov.za/appeals/appeal.
  2. Enter your 13-digit national ID digits in the given field of the South African ID Number of Applicant.
  3. Provide your cell phone contact details in the given field of Phone Number used to Submit your application.
  4. To verify your identity click on the “Send Pin” to send a PIN code for your phone.
  5. You will receive the SASSA OTP Code that you need to enter in the PIN box.
  6. After entering the code you can approach the reconsideration page.
  7. Select the month for which you want to apply for reconsideration and provide your reasons for the declined grant reconsideration.
  8. Submit your reconsideration application and wait for SASSA to respond to your request.

After submitting your application, you can expect to wait for the SASSA review process to be completed, which takes up to 90 working days. During this waiting period, you will be required to provide supporting documentation relevant to your grant type.

For example, SRD R350 grant applicants must be jobless and needy, and if you’re applying for a Disability grant or Care Dependency grant, you may need to provide a medical test. For Children grants, you’ll need to submit an affidavit. Similarly, for Old Age and War Veterans grant applicants, assets and income reports may be required.

SASSA Reconsideration Status Check

It is crucial for applicants to Check SASSA Reconsideration Status online after successfully applying for reconsideration application. This process ensures that you’ll be informed as soon as your grant is reviewed and approved within the 90-day maximum processing timeline for reconsiderations.

  1. To check your SASSA Reconsideration Status, visit the SASSA Website at https://sassacheck.com/
  2. Select the first tab for “SASSA Status Check Online.”
  3. Enter your South African ID and Phone Number to request your reconsideration status.
  4. Press the “Check Now” button to view your SASSA reconsideration status.

It is important to check status of your reconsideration application after submission. Your status check result will show which month your declined grant was reconsidered and how much SASSA has paid. This is officially displayed in the SASSA system with your unique App ID, which is linked to your grant application.

In the meantime, if your SASSA reconsideration pending for your approved SRD reconsideration application or if you haven’t received SASSA payment dates. You can call SASSA complaints department at 0800601011 to investigate the issue further and get information on when you can expect to receive grant payment. You will need to provide your reconsideration Application ID to look up your details.

72 Comments

  1. Janine foster says:

    Hi my name is Janine foster my srd grant had been decline through showing decline when I check my status and means source income but I’m not working and still I’m not working I’m single parent with four kids of which I’m only receiving one sassa Allpay grant for children which is R530,00 and I’m now and then having char jobs for people whochus not alone since I’m only washing there clothes when someone ask me I really need to know the reason since I’m not working that money would come in handfull I would appreciate it if you would look into my matter please and help me because it’s already December and I haven’t relieve anything yet my October month was also approved without date please cam you help me

  2. My November has been declined idont know what happened hayi Sassa udlala ngathi ngk 🥺

  3. I don’t have source of income but it’s declined

  4. Tlotlego masigo says:

    R370 is ending soon , I’ve only received one month which was in 22 Nov I’ve been calling the agents from sassa , it’s almost 2 years waiting for them to call me to change my numbers so that I can access my portal ever since.

  5. My srd declined Aug now September also declined I don’t have sauce if income I’m depending on that money, even now my bank is zero
    I applied for appeal twice nothing happened

  6. Ntombifuthi Mdakane says:

    Mine is been declining for months now and I have appeal but still nothing. I’m starting to think that I have been scammed my R370 by sassa because I’m not working and I don’t have any source of income 🙃. but I get declined all the time 😅 🙃 🤪 🤧 😭

    1. Magdalena says:

      I apply and I now dates

    2. Thami Ndlazi says:

      Where is a need of appealing if that appeal will be declined also you have to be serious now i even fear to help my relatives with my card because it will affect my SRD if you see a source of income let it appear three time then from there you can conclude that i have source of income

      Don’t make us feel so poor please approve our appeals

    3. Nontokozo says:

      Please help me for 370

  7. my srd was declined 3 Months ago and there’s no money getting into my Account.again in August i was declined but im not working and i think it will declined again in September caz my friends have already been approved but not me

  8. good day i hve 8mnths tht was declined source of income bt i no longer wrk nd hve no income im reali in-need of tht money pls any assistance needed pls

  9. Nomzamo ngcobo says:

    Mine declined this August but no source of income either

  10. Why my 350 declined because I’m not working but im poor please I need this money while we have no money to get in into my account

  11. There’s absolutely nothing coming into my account at all for quite a few months but sassa still declines. “It shows”
    Declined “Income Source”🤷

  12. Pulane Emily says:

    I am not working but it say decline reason source of income

  13. Washeem Van Schalkwyk says:

    I dnt understand y I am declined for 2 months now …and THR’s no income in my bank account nor do I HV any criminal record

  14. Veronicah mahlangu says:

    Hi I need to know why my srd declined because there’s no income iny account please I need this money

  15. Philile mtolo says:

    My 350 is declined bt no source income in my bank without grant for child

  16. Abel kgasago says:

    My srd is declining for several years (every month) I don’t know why.it says source of income and I am not working eny more, department of labor is too bad even sassa

    1. Celokuhle benzi mdletshe says:

      Why my 350 declined because I’m not working but im poor please I need this money while we have no money to get in into my account

      1. Nobuhle Smangele says:

        My srd got declined mean income source bt am no longer working I need this money

        1. Welile Prudence says:

          I have many months got decline bt I don’t have income and am not longer working I need this money

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