SASSA Change Phone Number

SASSA Social Relief of Distress SRD R350 Grant and other social grants cannot function without your phone number and your South African ID. If you want to continue receiving the grant every month, it’s essential to keep your personal information up to date and there is no room for errors.

The process of SASSA Change Phone Number is simple and only takes 1 minute. Make sure you have the Identity card number that you used to apply for the SASSA SRD grant to change your number.

There are 2 main reasons For a Number Change

  • Incorrect Contact Information in the SASSA grant Application.
  • Sim Card lost, or Cell Phone Stolen.

Process of SASSA Change Phone Number

To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

  1. Visit the SASSA services portal to access your SASSA account.
  2. Enter your 13-digit South African Identity Number in the “ID Number” box.
  3. Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
  4. Click “Submit” to verify your identity as the original applicant.
  5. Select “Change Phone Number.”
  6. Provide your new cell phone number to update your SASSA application contact details.
  7. You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
  8. Enter the SASSA OTP code and click “Verify Pin.”
  9. You’ll receive another message to confirm your request to change your cell phone number.
  10. Click “Submit” to approve the number change.
  11. Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

Notice: Avoid frequent cell phone number changes. SASSA advises beneficiaries against multiple monthly changes, as this may affect monthly grant payments, causing delays in Sassa Reapplication approval and potential until verification is complete.

Report SASSA about Stolen Phone / SIM Card


If your cell phone is stolen or you lose your SIM card, which is registered to your SASSA application, you need to follow these steps to change contact details with SASSA without OTP.

  1. SASSA officials warn that if you have lost your cell phone number report this incident to SASSA immediately.
  2. Enter your ID Number.
  3. By submitting your ID number you confirm that your cell phone number used for SASSA SRD R350 grant application was changed without your permission.
  4. Confirm your choice with Yes or No.
  5. If you agree, you will receive a notification stating ‘Successfully submitted unauthorized cell phone number change report to SASSA.’

Reminder for Beneficiaries

  • Log in to your SASSA account and check your SASSA status. If it displays ‘record not found,’ directly contact the SASSA helpline at 0800 601 011 to block your payments.
  • Proceed to the Change Phone Number process online to update your contact details.
  • Wait for 14 days (2 weeks) from the date of the requested change in your SASSA phone number to have your phone number successfully updated for your grant payments.

SASSA Status Check

686 Comments

  1. Sithembile says:

    I lost my phone the number 069446482 my new number 081712093

      1. Lentikile says:

        I lost my simcard past 2years ago

        1. Andile pride says:

          I lost my phone number 2 years ago

  2. Luyanda Mthethwa says:

    Hey someone is registered using my ID number .. how can I resolve this

  3. Patrick botlhoko says:

    My sim card was blocked so I wanted to change my number

  4. HI AM APHIWE GALADA I WAS APPLY A GRANT BECAUSE I HAVE A ASMATH SINCE I WAS BONE EVA SINCE I USED TRETIMENT OF ASMTHA POP WHEN IS THITER MY CHEST BUT I APPLY THEY ALSO GIVE ME A DATE FOR THE DOCTOR I GO TO THE DOCTOR I JUST MISS THE DATE I MUST RETURN TO SASSA THAT FORM CAMES TO DOCTOR AM JUST COMFUSE NOW I DON’T KNOW WHAT I MUST DO

  5. Andisiwe Mdelwa says:

    I lost cellphone number that I was used on srd can you please change for me 064954805

  6. Busisiwe Judy Magibisela says:

    I lost my Sim card I don’t know the number I have registered with I didn’t even get a single 350 because I lost it soon

      1. Someone used my details to apply for the grant..i tried canceling the application to reapply but im unsuccessful please help

  7. Shamila Gaffoor says:

    Hi I already changed my phone number to my new phone number but im still waiting to get paid how long does it take before I can go get my money it’s been altogether 25 days now that I’m waiting

  8. Nothando Lungile says:

    I would like to change my 350 contact number since I lost that number

  9. Kgalalelo Mildred says:

    I want to change my number here is the new number 0797858090

  10. i would like to change my 350 contact number since i lost that number

  11. Someone did use my identity number to apply srd so I need help

    1. I would like to change my number that I use for my 350 grant

  12. Nthabiseng says:

    Hi I lost my sim card pls help me I really need my money

  13. That is my problem🙏🙏

  14. simesihle says:

    unfortunately i have been trying to change my phone number for months now ,i have sent emails and even called sassa to ask for help because i recently found out that my R350 is going into another account that is not mine . i have also tried changing my details using the links given above but it says my identification number is not valid is there no other way we can be helped because i think that if there are so many people with the same problem then the people working at sassa might have more knowledge than we do and instead of helping us they watch us suffer while we continue to ask for help yet they might even be getting the money we keep asking help for.

    1. There are 2 options if you know about other number just report to SASSA that,s its not yours here
      To report your stolen registered cell phone number here: https://srd.sassa.gov.za/sc19/auth
      The other option is to call on the helpline or visit office.

  15. I need to change my sassa number.. Coz I’m not using the same one

  16. Phumelele Constance Mchunu says:

    I was lost my application cell phone number ,I need to change it I forget my old cell phone number

    1. You cannot change it online Please visit SASSA office with your ID card.

    2. Bonolo maganedisa says:

      I lost my phone ..and I wanted to change my number..I went to SASSA but they told me to do it online ..so today I tried ..and it’s not the first time I try to change it online like they said ..but all I get is that my application has no guid..I don’t know what does that mean at all .

  17. I have a problem i lost my phone number that one i used when i apply now my application is approved but i don’t get a date

    1. If you want to receive your grant you need to report old number as mentioned above then add new number with SASSA

      1. Neliswa April says:

        Someone eat my money I want to change to this number 0651506729

    2. Same like you dear I’m still waiting someone who can assist me

  18. Msawenkosi Zwile Biyase says:

    I lost my cellphone number I want to change it to this number 07346

    1. Msawenkosi Zwile Biyase says:

      Plz help me I lost my sim card I want to change it to this number 07346585 plz this imali address is for my Carson I don’t have a phone

  19. Hi. How do I get the statement and check balance online?

  20. Malibongwe Dlamini says:

    Hi my name is Malibongwe i lost my phone last month now i wish to change it on my Sassa Application because i don’t use it anymore even if i try to change my banking details i fail because of OPT

    1. Please read above article carefully already mentioned if you lost your sim you need to report this to SASSA immediately otherwise you cannot your SASSA account and also if you did not report you cannot change your number or bank details so it,s important to report first.

      1. My name is nomfundo a white chach my number lost yo Sim cand

      2. Ndumiso Kolanisi says:

        Hi my name Ndumiso Kolanisi I loose my SIM card new number is 07109637

        1. Please follow above steps everything is already mentioned.

      3. Nontokozo says:

        Hi money not came 350

  21. NONHLANHLA Mhlongo says:

    Hy i have a problem i lost my cellphone Number which i registered my sasa with when i go to Pick and Pay they say i must give them the sms but i dont have any sms and i have 9 approved R350 i haven’t withdrew. I want to know once i change my number here how long will it take for the number to be changed and for me to get the msg so that i can withdraw.

    1. First change your number now and when it changed go to this page to check SASSA status https://sassacheck.com it will show you you grant status if it says approved you will receive sms on next pay day

  22. Gontse Nyengule says:

    I’ve requested to change my number for the past 2 months due to the fact that I lost my phone,the agents are always telling me that they’ve sent my application to the head office for number changing and that I should wait for an sms … It’s been long and I haven’t received any sms yet

  23. Segoaya Elliot komane says:

    Am segoaya Elliot komane Andi want to change my sassa phone number because I lost the number.

  24. Thamsanqa Mtsweni says:

    I lost my sassa phone number

  25. Bongekile says:

    l lost my sim card the one I used to register R350 and have been trying to change it I followed the steps of putting ID Number and Application number when I submit it keep on saying failed

    1. Your Number has been changes Please contact SASSA helpline, other best option for you is to visit SASSA offices

      1. Sfundo smangaliso sgcino says:

        It’s always saying invalid phone number 😭…even at first I was registing

    2. I lost my phounei want change…my new number is 0726336139

        1. Dionette Barnies says:

          will i be able to receive my grant today if i change my number today?

      1. Keseamogetse Seanagane says:

        I lost my phone I went change my new number is 0646134763

        1. Sir only user can change it i can,t help you with that just follow the above instructions.

  26. I have lost my phone number

    1. Follow above steps to report to SASSA about lost SRD number

  27. Hii am Joel Tshowe I want to chenge my number because I lost my phone number my new number

    1. Nomathemba Fortunate says:

      Hi I also want to change my phone number and I can’t reach that portal

  28. Sonwabise Alfred sidlayi says:

    I need to know how can I get my R350 cash it’s busy telling me that am receiving money though that money is not mine

    1. You must stop allowing people to use you account because it reflects as your income

  29. I need to change my phone numbers becouse my phone is stolen

      1. To report your stolen registered cell phone number to SASSA click on this link: https://srd.sassa.gov.za/sc19/auth
        Enter your ID Number.
        By submitting your ID number you confirm that your cell phone number used for SASSA SRD R350 grant application was changed without your permission.
        Confirm your choice with Yes or No.

        1. I need to change my celfone number please

          1. Sorry but only you can change it just follow above steps

        2. Jaco Jason says:

          I can’t login with my id number show invalid

          1. Did you receive secure link via SMS if not your number has been changed from SASSA.

        3. Jacqueline says:

          Hi that link isn’t working I called sassa to change my number and email sassa was told it can take up to a year before my number can be changed cause they busy with backlog.this is really frustrating cause we apply cause we need the money now to buy food so after a year I’ll be dead of hunger.I don’t understand why the government don’t hire more staff to assist cause clearly this is a lot of work that technology can’t even assist with.I’m really dissapointed in sassa service. If they don’t decline a person for no reason then everything is delayed.next I’ll visit the offices so I can record after 1 year wait for another story

          1. Please visit SASSA office and meet senior officer otherwise call Headquarters number and complain about their behaviour

          2. I’ve being having this same issue .. lost my sim card in September .. tried uploading onda app but it’s telling me failed .. even thou I put my app id and my id number .. so I called sassa to update my number it’s gonna be 3months and my new number isn’t updated as yet .. sassa or our south African government is utterly useless .. our technology is so advanced these days so I clearly don’t understand the backlog issues .. it’s like they doing it manually or they just got useless agents behind the counters who just wanna sit and eat whole day .. I don’t understand how they can decline people so fast but not update a simple thing asa phone number

      2. Koketso Christopher says:

        My simcard is lost

        1. Letlhogonolo says:

          I lost my phone number so I can’t get my 370 so pls help me

  30. I need to change my phone number

      1. Oatlhotse Batlhopheng says:

        Can you please at least help me.i really need help.

        My phone number for srd has been changed without my permission.

        Please please help me to find my srd money

        1. If you don,t know the number Please visit SASSA office.

          1. Don’t know my number

          2. I lost my sim card
            I tried to do sim swap with no luck
            I try changing my number
            I need help

          3. Nonjabulo mnguni says:

            Hi l need help to My contact number someone Apply my Grant

          4. When can I visit your office?

          5. Rebbecca De Bruin says:

            I tried to apply but it is showing ALREADY ACTIVE but never i never applied before

          6. I did but they only gave me the number that has replaced my number and told me there’s nothing they can do

          7. Ntombinaye Nobusika Wintriness NombekelaMaliwa says:

            MTN changed my cell phone number without my permission that no is 083495185 & I’m sharing this number with someone who is not familiar to me.

          8. Mpewa obed Lethole says:

            Someone registered my srd grant,when I try to register I found out that I’m registered already,when I check status they say my number is wrong please assist me

          9. Siyabonga Kefiloe says:

            My ID number is being used without my permission

          10. Refilwe Angel says:

            I did and they said they don’t fix 350 grands I need to go to the website and I did but nothing is changing

          11. Hey I lost my SIM card last year now that Im no longer working I can’t process my application when I try to change my number it needs OTP I tried different websites but still please help to to change my old number to new number so that I can appeal I’ve been declined for 2 months now it say NULL.

        2. Sibongile Dinah Mazibuko says:

          Please help me with srd350 grant ,My id number is 800324114908

          1. Hi, please reply with your ID number,and application ID

          2. Nwabisa Saki says:

            I really need to change my number because i lost my phone

          3. Please follow above process works for all SASSA Grants online otherwise visit SASSA office along with Registered ID

          4. I tried to apply.. it is showing me ALREADY ACTICE but I didn’t apply before

        3. Letlhogonolo Christinah says:

          Someone register my srd without my permission so I want to register myself and I don’t know his /he number

          1. Rialivhuwa Brenden ndou says:

            Hi someone registered my srd and I don’t know

          2. Nelisiwe Dorothy Ngobese says:

            Plz help me someone changed ma cell phone number and banking details nd i don’t know him\her.

        4. Ntshemole Deon chushame says:

          My phone number has been charged without my pamision cany you please help me with that

          1. Please can someone help I need to change my srd number and nobody is assisting me.

          2. Charity pfano Rabambukwa says:

            Someone change my contact of application sassa 350

        5. Nonzwelo Else Thumbatha says:

          Please help me to get my sassa grd,because when I check status it says invalid,and o don’t know who changed my details,with out my permition

          1. Hello my 350 it says approved but also say null,I don’t know why

        6. Nkululeko Lindelani Mabunga says:

          Can you please help me I really need help my srd number change without my permission please please help me I really need my money

        7. My money was confirmed by 2022 but I can’t get because I’ve lost Sim card

          1. I’ve lost my phone number actually someone is using the number where I replied on I need help cause I’ve lost my sim card please can someone assist me I need help please!

        8. They have changed my cell phone number for my sassa r350 may you please help me to get that back

        9. Mohammed ameer says:

          I have purchased a new phone

        10. Morning can you please anyone one who can help me I lost my srd number so now I want to change my old number help please

        11. Olwethu Blaweni says:

          Can you please help me my cellphone number was changed without my permission

        12. Nkosingiphile xaba says:

          Please cancel my srd grant

        13. Jabu Masango says:

          Please help me update my cellphone contact details because i lost my previous cellphone i’ve contacted sassa 2x i even send an email even now they didn’t help me pleasw please ireally need your help

        14. Kutloano Muroa says:

          I am no longer have access to my srd 350

      2. Nonkululeko says:

        I lost my sim card that why I want to change my number

        1. Cynthia Brecht says:

          Hi can you please help I lost the number that I applied with id no is 700507094308 Cynthia Brecht

          1. Sibongile says:

            Yes I want to change my cell phone number from last 0791032035 to 0796664402

        2. Sibongile Dinah Mazibuko says:

          Yes I want to change my older number to that new number is that 0796664402

          1. Id number pls

          2. Sinazo njiva says:

            Yes I want to change my cell phone number from last 078845412 to 063364540

        3. Puseletso says:

          I lost my sim card that why i want to Change my number

          1. Can you please help me i have lost my sim number that I’ve registered with

            Now it been a long time ago i can’t find my R350

          2. I lost my phone. And now I want to change my phone number coz somebody is getting my 350 help me kanala

        4. Moatlhodi says:

          Pls can u help me I lost my Sim card and phone can u help me I want to change my number

        5. I need to change my cell number for srd sassa my sim card got lost

          1. First report you sim then use online method as mentioned above to change it if you face invalid or failed then your number can be changed from office only.

          2. Sakhiseni says:

            My phone was stolen please I tried to do the sim swap but it’s failed bcz the number I registered I get from hi bom outside so plz help me

        6. I want to change my sassa number I lost it

        7. Mpho guide says:

          Yes reason lost my old number with my phone at hospital

      3. Zubenathi says:

        My contact numbers are changed without my permission with Stanger I don’t know who stealing my money

          1. Hi today I went to Thokoza sassa office so that they help me how to change new number for 350 coz online doesn’t help I tried doing it many times …they just said they don’t deal with with srd cases …so what must I do ?

        1. Mulaedza Roxett says:

          Help me to change the number and help me to apply with my number

        2. Panana maria says:

          I would like to change my phone numbers due to lost phone I used to register is 079582059 to 079414119 maria

      4. Nonhlanhla Gloria says:

        I lost my SIM card please help

      5. Zubenathi says:

        I need to change my number for srd 063674857 to 078575978

      6. I lost my sim card so i need to change my phone number from 061158903 to 083410578

      7. I need to change my phone number to fix my banking details please

      8. I want change cz l lost my sim card

        Sow my 350 is approved every month

      9. Mario Japhta says:

        I tried to change my phone number with the application ID but it says “failed” Can I call SASSA or will you help me?

      10. But I’m still trying and it can’t go through its busy saying failed all the time😩😥
        I want to assist my little sister change the number that we used to apply for her at first because we used a new phone with a new number that we don’t even remember

      11. I want to change my phone number. But I can’t find it how to update it
        Plz help me I have 1 year and 9months of approved but no paydates

      12. Hi guys it’s been a whole year now I can’t access my srd account and when I checked it out its says failed so I think someone changed my cell phone number without my permission so guys can you please help me

      13. William Simango says:

        Hey I lost my phone number and I forgot my number please help me to change my number

        1. Nolwazi angel says:

          I need to change my number because am no longer using this number and it’s been six months now am not getting 350

      14. My phone was stolen and I haven’t received any money ,whenever I try to reply it says this ID number has already been used ,what should I do plz help me out I really need this money

      15. Sindiswa Mthembu says:

        Morning
        Would you please help me to change my contact number because I lost my SIM card and tried to do a SIM swap with no luck. I already tried to do it in a portal but it keep on saying, “failed”

        1. I have similar problem

          Did you get any help

      16. Mmakapa Seboko says:

        I need to change my registered sassa cell number because i lost my sim card please help

      17. I lost my phone number i want to change my phone number

      18. someone using my id number and i can’t my 350

      19. I used someone else’s phone number instead of my own cell phone number, now I would like to change the numbers and use my own number

      20. Chandre Johanshia says:

        Please just want to change my number to my new one but keeps showing failed need money for kids school help please

      21. Nthabiseng says:

        Please help I wanna change my banking details a friend of mine is receiving my grant cause she has access of my details she helped me to register using her cellphone cause I was not having a phone so now the cars I used to receive grant on tell me that the banking details were changed without me knowing please help

      22. Nqubeko Nkanyiso Gumede says:

        Hy can you pls help me someone used my id to register R350 without my permission

      23. Hi I’ve been using the website for changing my phone number but it keeps on telling me failed

      1. Please first report this to SASSA then connect your new Phone number with your SASSA grant as mention above.

        1. I lost my number , reported it to the helpline but as soon as im cinnecting to a agent the call ends. Cant i do it online myself

          1. You can report your lost number online already mentioned above please read then add your new number in your SASSA account.

        2. I lost my cellphone number so how can I change it

          1. 1st report then go to your account and add your new number or visit SASSA offices.

          2. Sthabiso mthimkhulu says:

            How can I change my r350 number because I lost it

          3. Ipotseng Lindy Mositwane says:

            Hey I lost my simcard so I need help to change number of times wonder

          4. My name is Maria I want to change my number because is not mine

        3. My name is Anathi Cenga I need to change number because the cell number is not mine

          1. My name is noxolo maphungu i want to change number

          2. Process of SASSA Change Phone Number

            To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

            Visit the SASSA services portal to access your SASSA account https://www.srd.sassa.gov.za/
            Enter your 13-digit South African Identity Number in the “ID Number” box.
            Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
            Click “Submit” to verify your identity as the original applicant.
            Select “Change Phone Number.”
            Provide your new cell phone number to update your SASSA application contact details.
            You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
            Enter the SASSA OTP code and click “Verify Pin.”
            You’ll receive another message to confirm your request to change your cell phone number.
            Click “Submit” to approve the number change.
            Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly

        4. I lost my phone so I don’t receive my 350 grant now

        5. Nkosingiphile mkhwanazi says:

          My name is Nkosingiphile I want to change my number

        6. Sibongile Dinah Mazibuko says:

          I cancelled old number 0791032035 I want to start with that number 0796664402

        7. Ntombizanele Khambule says:

          I lost my phone I want to change 078395031 to 065509222

          1. First report your 078395031 this number to lost at SASSA then add your number from accounts settings.

        8. O lost my Sim card when am trying to do Sim swap they told me that number is not registered in my name.how can I change that phone number to my numbers

      2. Change my sassa phone number

        1. Sir you can change it only this is a security feature otherwise visit SASSA office

      3. Good morning I lost my Sim card want to change my number please help me

        1. Sorry sir but only SASSA users can change their numbers i can,t help you with that

          1. I’ve lost my digit that I’ve registered my R350 social grant and they gave someone else…how can I change my phone number because is not working there by the boxer stores even when I called the person to confirm it doesn’t go through

          2. N Murugan says:

            When clicking on the service portal to change number it say reload

      4. Phumelele Constance Mchunu says:

        I was lost my application number

        1. SARAH-LEE says:

          I lost my cell phone number that i used u to apply on the 350 srd grant

      5. Change my R350 grand number

    1. Siboniso Dingila says:

      I need to change my phone nambr because I lost my phone number

      1. Help lost my foon i lost my foon need new number

      2. Koketjo piet says:

        Please someone registered my srd without my permission so I want to register myself and I don’t know his /he number

        1. Nelisiwe Dorothy Ngobese says:

          Plz help me nd my phone number is 06607540 my my account number is 510521493 branch code is 6789 from Tymbank plz.

      1. Hi im Melissa i lost my simcard someone else is using my sim what can i do please help me

    2. Sinqobile says:

      I need to cha my cellphone number I lost my simcard

      1. Process of SASSA Change Phone Number

        To change your SASSA number for SRD R350 and all other grants, including Disability, Old Age, Care Dependency, Child Grants, and more, follow this method. It works the same for all of them.

        Visit the SASSA services portal https://www.srd.sassa.gov.za/ to access your SASSA account.
        Enter your 13-digit South African Identity Number in the “ID Number” box.
        Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
        Click “Submit” to verify your identity as the original applicant.
        Select “Change Phone Number.”
        Provide your new cell phone number to update your SASSA application contact details.
        You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
        Enter the SASSA OTP code and click “Verify Pin.”
        You’ll receive another message to confirm your request to change your cell phone number.
        Click “Submit” to approve the number change.
        Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

        1. This process isn’t working why?

          1. First you need to report your lost or stolen number then you can change your number if still you cannot change it Please visit SASSA office no other option.

      2. Itemogeng says:

        To change my application cellphone number

        1. When your Application Online is submitted you cannot change anything until SASSA reject your Application in your case Please wait for Approval and then change your Number or Visit SASSA office.

          1. Hi When I Try To Apply it says that Grant application exist and i never applied

    3. phinda mondi mabena says:

      Yes but i dont remember my phone number

    4. Shonne julivene says:

      I have lost my Sim card so I want to change to my new number

    5. Please 🙏 i don’t know my cellphone number

      1. Please visit SASSA office with your ID they will verify you in person and then change your number to a new one.

    6. Tshokolo thami says:

      Good day I lost my foun now I want to change

    7. Sibongile says:

      0lyes I want to change my cell phone number for me , please I want to change the old number that I applied with it last from 2019 till now I, want to change or cancel old number and I will start working with that number 0796664402

      1. Only SASSA users can change their number no one else can please follow above steps.

        1. Why do Sassa shows invalid Guid if i want to change my cell number why

    8. Khethiwe shaleen Mathibela says:

      Change my number my boyfriend applyed the grant for me but now we no longer together

      1. Mohanuwa Emely says:

        My name is mohanuda nyanyatsi l want to help l want to change a new number is 073465192

    9. Nontobeko khumalo says:

      I need to change my cellphone number that was 0796300726 because it’s wa stolen

    10. Lia phokungwana says:

      Afternoon I would like to change my old number as it got lost last year around april now am an able to get access to my sassa grant new number is 0763532529

      1. Please visit your sassa office for further assistance.

    11. I forgot my phone number is because was lost

    12. Bongisisa says:

      I need to change my phone number

    13. Zolani P Msimang says:

      Morning I need to enquire about sassa . My status revealed that I’m active but I receive no money

    14. Awande noluthando mazibuko says:

      I need to change my cellphone number there is someone use my cellphone number

      1. Itumeleng vincent says:

        Also me I need to change my cell phone number someone used my number

    15. How to change your application number

      1. Application number is different thing which cannot be changed but you can change your personal Phone number linked with SASSA for that Please follow above steps.

    16. Tumelo mofokeng says:

      I have lost my phone number in 2020 now i don’t know them anymore i need to put the knew once but now im struggling

    17. Mpobeleli phumza says:

      I change number because i can’t see the date and massages

    18. Hi I’ve lost my simcard but on the website I can’t change it

      1. You cannot change it because SASSA send OTP on number for verification if you don,t have OTP you can not do it First report to SASSA about lost number then try some times it works without OTP otherwise visit office and add new number.

    19. I need to change my application number

        1. Why does it not recognize my application ID number (six digits) when trying to change contact details?

    20. I need to change my number and my banking details

    21. Hi I my house breaking in they did take all my belongings,and my simcard was in the second phone off mind now I want to change my phone number pls.

      1. Please report that number to SASSA that you lost it then buy a new sim card and add it to your SASSA grant as mentioned above.

    22. Leshole Catherine mothapo says:

      I lost my phone I struggle to get Sim swap

    23. Id book got lost someone’s had applied with my I’d without my permission

    24. Mbuzeli Swelindawo says:

      Mr Mbuzeli Swelindawo
      7403233087
      I lose my cellphone 5 monthy ago but long tray to change my cellphone number its difficulty to change my Sim card number

    25. Sanele Mdluli says:

      I lost my phone 3 months ago and I was busy trying to make sim swap it’s doesn’t work I know what do do now

    26. Nicolette Hoosein to says:

      I need to know how to cancel one phone number because I’m no more in contact with the person

    27. Sbongakonke says:

      Because I don’t find my money

    28. Keneilwe kalakgosi says:

      I need to change my son’s phone numbers someone registered him with their phone numbers

    29. Sphesihle says:

      I lost my phone and I can’t make a simswap I live in a rural area

    30. Clara Maphosa says:

      Hello l can’t get access to my sassa balance because my number was changed without my knowledge

    31. Qalunyaka says:

      I need to change my phone number since my phone was stolen.I have reported several times n still my number is not dealt with.I Have waited for months now and still there’s no response.

    32. Maleka Victor says:

      I forgot my number I registered srd so pls help me

    33. Tshwarelo says:

      I forgot my contacts
      I need to excess money for sassa

    34. Chellyboy Tebogo says:

      Since february i don’t get R350 i don’t know why

    35. I have lost my 07246447 now my 350 dicline i dont how can i fix pls help

    36. I lost my fone and I don’t remember my number I want to change it

    37. Thobane Gift Zondo says:

      I don’t get any updates about my SA grant and previous months was decline so I need change my number so that I can see any update

    38. Kagisho Ronald Sekowa id 9302016321 don’t have a phone .the phone which he applied first time with it that person she ‘a a deceased. So I was trying to log an appeal for kagisho using my number

    39. Nami ngwalacha says:

      I use new numbers please help me to change

    40. Tebello Prince says:

      My numbers have been stolen I couldn’t get my payments over the last year

    41. I lost my phone I need to make new number for my srd.sassa.gov.za

    42. Obidile Samuel says:

      I have lost my number my name is SAMUEL GAMA. Now I can’t receive my srd 350.

    43. I please need to change my srd number witch I apply with I have been approve with date payments but I lost my previous cell number the one I apply with please assist me

    44. Gerhard Moos says:

      Hi I m Gerhard Moos I like to change my cellphone number and my 350 so declined so count you help me

    45. I want to change the phone number that l was using on SRD,because l am no longer using

    46. Good day. The Sim card I apply for my R350 I lost it. How can I change the number.

    47. Zanele Dlamini says:

      How do i change my number in order to get my R350

    48. Dumisani Skhosana says:

      Because my old number is lost

    49. Monnye Thabiso mogodiri says:

      I need to change my son number

    50. I try to apply the 350 grant it says my grant is active.And didn’t apply before so please help me with my application.The number that i am using nw is 071327481

    51. Sondezwa eunica Qobongo says:

      I need to change my number my sim was lost my old number is 063075493,my new number is 076500081

    52. Rene September says:

      I lost the phone now I can’t get money and it stays approved

    53. Need to change numbers for my srd sassa grant im no longer using the numbers that I register

    54. I forgot my cellphone number and my address..I want to check my R350

    55. Ntombikhona says:

      My cellphone number was stolen

    56. Nolusizo Pretty says:

      I forgot my number phone that I had apply on 350

    57. I lost a simcard and the old number used by someone else.

    58. Chermeeca says:

      Hi my friend did apply for me without telling me how do I change her number to mine sow I can get my own 350

    59. Please help I’ve been trying to apply for unemployment Sassa grant but it’s failing to approve my application I’m more than 4month now unemployed!

    60. Yes and I can’t change it

    61. I lost my phone so I want to change phone number

    62. Sbonakaliso says:

      The number that I use for 350 was lost

    63. I want to change my cell number i lost every thin

    64. Olerato Ramela says:

      Yes I need to Change my phone numbers and get a new OTP

    65. Iva Dlakavu says:

      I want to change this number because it does not belong to me

    66. Alfonso Nicky says:

      I lost my sim card and my phone

    67. Millicent says:

      i really need help my phonevwas stolen and the sim card to i need to change my number to apply again for R350

    68. Meralda Euphemia Tutubala says:

      Hi sassa please I need to change my number from previous as I lost my phone and sim card I have new number and I haven’t received money the sassa I have source of income how because I don’t get money or any assistance of Money

    69. Queen angel nzama says:

      Yes i want to change my number

    70. Lisakhanya says:

      My r350 is say is olready active I don’t know why

    71. Samkelisiwe says:

      I need to change number because the older one l lost it

    72. I lost my sim card i can’t do sim swap it been long now i wants to use onether number that im using

    73. Sinethemba says:

      I want to change my srd profile number

    74. I want to changce my R350 number on please and my surname and my id application number is invalid when i put it in it does not work

    75. I plead to change my number because I lost the number and now my 350 grant declined

    76. Phindile pretty says:

      Hy someone was change my number 350 without my permission please help

    77. Jabulani Wilson Sikhosana says:

      I was change number for 350 still not working

    78. I tried to change my number. Cause I lost my phone and I entered my ID and Id application but went I submit it says failed

    79. Nhlakanipho says:

      I don’t have a phone yet i lost it and I need to change it using my mom phone my name is Nhlakanipho Mbambo

    80. Hi I need to change my cell fone number and banking details

    81. Cronwin giewelaar says:

      Yes I need to change my number because my phone got lost.it been more that 7mouths that I try to get number back.

    82. Bonginkosi says:

      Iwant to change my cell number I lost simcard

      1. Solly Nakedi says:

        I tried to change my number. Cause i lost my sim and i entered my I’D number and I’D application but when i submit it say failed..please help

    83. My SIM card is blocked

    84. I lost my phone and I forget my old number

      1. Qinisani Mkhwanazi says:

        I lost my phone number I don’t remember it and I can’t make an SIM swip because number wasn’t registered

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