SASSA

How to Fix SASSA Declined Grant Application

Here is a simple process to fix SASSA declined grant application and it is achieved by sending an appeal request to the South African Social Security Agency (SASSA).

Fixing SASSA Declined Grant Application

Before proceeding, it is important to identify the reason why your SASSA grant declined in the first place. This information will enable you to address any specific issues or requirements in your SASSA appeal application.

Online Reconsideration Request

  1. To fix your SASSA declined grant, visit http://srd.sassa.gov.za/appeals
  2. Click on the option lodge an appeal to proceed.
  3. Enter your South African ID and the phone number used for your SASSA application.
  4. Request a PIN, which will be sent to your registered phone number.
  5. Once received, enter the PIN and select the month for which you want to appeal.
  6. Choose the reason for the appeal and submit your request. Await the outcome of your appeal.

Approval time for Declined SASSA Grants

Your declined SASSA grant can still be approved once the Independent Tribunal for Social Assistance Appeals (ITSAA) completes its review and confirms your eligibility. Following the SASSA system upgrade rolled out in October 2025, applications now undergo stricter identity and biometric verification to match Home Affairs records before a final decision is made. If you qualify, your declined status will be overturned and monthly payments restored. This process usually takes 30 to 90 days, and you can track updates at sassacheck.com while waiting for the outcome.

Telephone Reconsideration Request

  • Call SASSA on 0800 60 10 11.
  • Select option 3 to speak with a SASSA consultant.
  • Lodge your reconsideration request over the phone.

Please keep in mind that the appeal process may take time, typically between 30 to 90 days. SASSA has acknowledged potential delays in handling reconsideration requests but is actively working to resolve them. Remember to submit a separate appeal for each month your application was declined.

Once you have submitted your reconsideration request, you can SASSA reconsideration status by visiting the official website sassacheck.com

SASSA Status Check

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183 Comments

  1. But there were some times that I didn’t have any money and they declined a few months in the past two years or so.

  2. Nomboniso guntu says:

    Hi I just want to know why my grant decline ,it’s because there’s money that I get is it wrong to get money from someone that helps me ,I not working this is not right cost of living is to high in this money you saw I have to make plans to stop the hunger , asking people to help me ,I want my 370 it’s my right to get it ,I’m a citizen of thi country

  3. Hey I just want to find out what can I do if I lost my phone number I use to register me for the R370 I was decline and know I want to make my application for the R370 right

  4. The cost of living is too high and we are expected to pay Eskom. When Sassa decline our grants because of R500 in our accounts. Is it really fair?

  5. Lee ann barry says:

    My july August & September still pending

  6. Mulaudzi Gladys says:

    Hey 👋 my sassa R370 declined because of uif that I’m no longer getting its contact is expired and the money is finished since May 2024 until now November they are declining

  7. I need to two months August and September only?

  8. Anele Ngidi says:

    Hell sassa my R370 declain becouse the my father send money to my account

  9. Anele Ngidi says:

    Hell sassa my R370 declain becouse the my father send money to my account

  10. My srd decline three times from from last year July this year January and july

  11. October 2024 my 370 Is decline what I’m support to do fast?

  12. Gugulethu Ndlebe says:

    I haven’t received any messages

  13. Nomfezeko Mpalala says:

    Hello Sassa my R370 declined
    June, September and October because of my daughter send a R650 to my account

  14. Nomfezeko Mpalala says:

    Hello Sassa my R370 declined
    June, September and October because of my daughter send a R650 in my account for 2004

  15. My sassa srd been declining me for the past two months which is September and this month October due to my goals saving interest please help me guys

  16. Thabang Percy says:

    Sassa requires did not send me sms

  17. Motsitsi Motaung says:

    Hello sassa my R350 declined because of my brother’s friend sensed a 200 to my account, Jan 2023 and Feb 2023

  18. Hi I’m Terrence my sassa grand declined.and I’m not working no one send me money in my account.bt reason for declined it says source of income.

  19. Since I have applied for appeal in April,it’s still pending. last month I got 350 but this month it is declined.

  20. Taryn de Caires says:

    Hi a family member put I a 100 and now my sassa is declined

  21. Hi I’m tshidi my sassa Grand decline become my account every month received money and that money it’s not mine my mom since she used my account

  22. Asanda mlenze says:

    Still pending I’m not getting money I get once BT now nothing, what is going on BT I’m not working it been 2 months

  23. Hi I’m Joyce I always appeal but declined.i got 350 but other months I don’t,why

  24. Zakhele Nxele says:

    Hi sir/madam I’m having aproblem with my sassafras 370 iwas getting it’s only August says decline idonot know why cause I lost a bank card well uwent to renew it than money was decline

  25. Why government punish us which means we are not supposed to ge help from our families when they deposit cash for us sassa declines,Is this Ubuntu or those who round by chairs at sassa offices thinks poor people eats and kicks like them.

  26. Kabelonyane khubu says:

    My SRD R350 said decline this month what is wrong about it.

  27. Hi I got my sassa last month but this month it’s says decline and am not working

  28. Nokuthula portia says:

    My R350 is declining of July 2024 I don’t why

  29. Thekokazi says:

    June and July approved since 8 of August there is no date guys what happened I need my money please

  30. Help my 350 srd grant for 2021 is declined but I do receive from 2022 to 2024

  31. Maphuti mamadi says:

    Hello sassa office I would like to put a complain about my 370 I used to get it buh now it says decline I don’t know why..please help

  32. Selinah Sanali Badmus says:

    Hello Sassa officers I want to ask that why my srd Sassa sometimes approve and change suddenly decline other months,but I don’t receive any income

  33. Puseletso Jemina Mofokeng says:

    My srd grant is appear on status nd never get payment all dates plz help

  34. Lesang Moses Rakgosi says:

    I haven’t received my 370 for this month I don’t know because I have no means to get money

  35. Josephine Shabangu says:

    Since from 2022 it says pending the when i check it now it says declined even my appeals.

  36. Ntuthuko Ncebazakhe Tiyo says:

    Morning, please help my SRD R350 grant is declining since last Month April 2024 and now May 2024. And there’s no source of income you claim it was identified under my identity unless it’s some kind of a fraud. My funeral cover depended on it each month. Now what am I going to do?

  37. Ryan Christopher Basson says:

    I get declined every 2nd month. Why .

  38. I got 350 for the first time, 2 months. And the third month may 2024 it’s declined, why? Please help

  39. Hey since I make appeal of my 350 srd 2023 said pending until April

  40. Khororandima says:

    My R350.00 show up approved n the pay day but i didn’t receive it until today

  41. Thabang Sebothoma says:

    Hey since last of last on November my R350 was declining even now

  42. Hi I don’t know R350 declined because we don’t get money from no one,,we just got hungry everyday but other people working everyday got fat salary’s every month end and weekly you gays don’t declined for them

  43. Katie Makaya says:

    Yhoo iam also referred for march

  44. From last year September to Apri 2024 decline my 350, but am not work, l don’t know why

  45. Letsoalo setshele nelly says:

    My R350 for january 2024 n february are referred n march decline i dont understand

  46. My application from pending to decline, appeal to failed, please help me on what should i do?

  47. Raesetja Naum Mashilo says:

    Hi am not working and i was received my grant money and my kids.an my sister deposit the money in my account to assit me; more than 1000 and thats why the cancel my srd grant pls assist me to get it back.

  48. Siphiwe ngozo says:

    Hi my name is siphiwe ngozo I don’t understand why I no longer get 350 grant

  49. Christine says:

    Hi I don’t know why March is declined I’m not getting any other source of income

  50. Thandiwe Keti says:

    Hi my 350 was approved the date was on 25 of March but I didn’t get it I want to know why help please

  51. I dont know why im getting declined because im not working and I can’t get the money in my account pls

  52. I have lost my phone last year and when I check my status it says declined since last year January want to apply for appeal which I did last didn’t get feedback so want to change number but it says failed everytime I try don’t know what is happening

  53. Hi there My name is KATLEHO please help me with my srd350 I got it at 2021oct. It’s referred l don’t know why

  54. Rosell Olyn says:

    No.. I’m not sure you people you have reason for why you decline us I have R20 you said income you people you’re not human being you’re animals you can’t feel as you do wrong we keep appeal nothing happens, no you all wrong if was you how you will feel you know you are not working but some one do this to you.?

  55. Zama Shinga says:

    I change my number that why I don’t get my 350

  56. Hello l did non receive my 350 from 2022 December to 2023 l did not receive it yet and they are approved

  57. Christopher says:

    Hello January and February I did not get my r350 I’m from pending to decline ever month I’m getting declined can you please help me what that please cos I don’t get more then r600 in my account if not right what people is doing to us we must go hungry to sleep when we can get that r350 to buy pap it will be a good thing for the children as will so please help us please

  58. Fayaad Arendse says:

    I keep getting declined but I explained to sassa in an email that my sister sends money to my mother into my account and then I draw the money for her, if sassa checks properly they will see that the money is being send from a person and not from a business so I don’t have an income.

  59. I have never received any money or pay date from my sassa application anyone help

  60. Hi i got my payments for january and february 2024 but for December 2023 it only still shows approved I did not recieve my paymemt

  61. Same thing happened to me it was for 16 months

  62. I never get any appeal payment

  63. Hello i don’t get my R 350 since November 2023 because of contact details.. kindly Help♥️

  64. I didnt get my srd 350 from December 2023 it decline and now on January 2024decline why cause i didnt receive any income so plz help

  65. LEBOHANG jacob says:

    Hi plZ help since i apply for an appeal since last year July till now now didn’t get any respond why

  66. No income source

  67. Rubin mthuthuzeli Tukuma says:

    My srd grant for January 2024 was declined I don’t know why

  68. Jabu Cynthia says:

    My appeal dicline cince 2022 April August September no money

  69. MATLADI EVENS SHAI says:

    My earliest payment was provided but after that rejected and ever since I appeal but I see paydate but I never received the money so who’s collecting and why is giving me problems?

  70. John Tshepo mahlaula says:

    I never received any appeal payment

  71. Hello please help me,

  72. Stephina Madibe poto says:

    Hy I didn’t get my money for July and January please help me

  73. Susan prinsloo says:

    Didn’t receive my January sassa grant. They have declined my money because they say I have in income. I don’t have any income. I’m unemployed.

  74. Maleho Lydia Naniwe says:

    I didn’t get my srd money bcs of someone use my account to receive his money from where he was holding a piece job nd it’s been six months I didn’t receive please help

  75. Thabile nyathi says:

    350 is very important into my life I don’t have jobs

  76. Avhawanali says:

    I didn’t get my grant for December 2021 because of my last nasfas payment at college

  77. Ntwanano Josephine Baloyi says:

    I didn’t receive my December srd cause someone used my account to receive his money from where he was holding piece job

  78. Amukelani says:

    I want to appel my sassa grant

  79. Please help me with my appeal please is always declining

  80. Ronald kgawane says:

    I didn’t get sasaa because my cousin send me 100 two times a month so I’ve been decline nd I’m unemployed

  81. decline y. source of income from were. mara sassa

  82. Luhenzo Xavier Basson says:

    My 2021 year was declined due to uif but I didn’t have money on my uif

  83. patrickpal says:

    I never get my grant I don’t know why is saying pending on December or last month I m still waiting.

  84. Aubrey thapelo says:

    I didn’t get my money because of I received money from my mom

  85. Since 2023 my 350 decline I’ve the lot of month idint get my 350

  86. Nomvuyiseko Nxumalo says:

    Since May please help coz I never work and I just get grant for my children 2. Since declined

  87. Pertunia Agness says:

    2021 I appeal but no money August September October

  88. My September 350 i didn’t receive because someone used my account to send money even now he did the same mistake

  89. buhlebendalo says:

    I have been declined since August till now just because I have been receiving money from betway….This is not fair

  90. Since I applied last year i don’t see pay dates

  91. This is so true they decline you for no reason at all but they forget we also need to survive as we cannot survive on R350 alone as we also have to pay rent/buy food/clothing/water and lights/ and like u said medication as clinics and hospitals don’t always have them

  92. Cathrine Thembisile says:

    Is being a year now am not receiving R350

  93. Hi my appeals are talking long to approve since last antill know what must do August. March. July 2023.and months that decline January and February 2023 please help.

  94. This thing is not fair…
    Some of our friends and families they sent us money for different reasons.. example for grannies medication… once they sent you the money.. you in trouble they identify you as as source of income

  95. Isaac mofokeng says:

    Hi it’s me isaac mofokeng..I’m not working when I try to appeals for my R350 srd it’s says decline I don’t know why because I’m jobless pls help

  96. Khohlwa that’s the way they flush us out of the system….they jst decline me Fr no apparent reason….my financial status is still the same as the day I applied…I really don’t know what changed.

  97. Elizabeth says:

    Hi my R350 was declined again ,i.dont have a income im still struggling to get a job ,please can you fix the problem .I am in need Please .Thank you.

  98. Rosalind Busisiwe Mavuso says:

    Declined on November 2023 it says identified source of income…and i don’t have it was only money sent for my mom in my account

  99. Phindile Mahlangu says:

    Hi my 350 was declined for 2022 bacause i am not working l received my son Grant plz help me

  100. Noluthando Nzama says:

    Hi plz help me someone change my number and I don’t have application id 🆔

  101. Thandeka Makhanya says:

    Hi my R350 was declined for 2019 because of Uif and i am not working I didn’t even work befor plz help me.

  102. Pertunia ngomane says:

    Hi my 350.00 it was approved but they say reason uif since April 2022tojuly please help me

  103. I’ve been rejected for 5 months how do I fix it

  104. Beauty k mshayisa says:

    I lost my phone and it’s not easy for me to change my banking details and I’ve last received my R350 grant payment since 2021 November, please help I’m not working .

  105. Siboniseni says:

    Appeal for September 2023

  106. Puleng Sefako says:

    Decline since 2021 in 2022 September that’s when I received R350 reason it state source of income I mistakenly entered my grandmom account no so plz hlp

  107. Aphiwe Mxatyelwa says:

    My R350 have approved but no pay day…now it’s ‘ve been 3 months my i don’t get R350 but status has approved

  108. Hi sense last year for 5month my appeal declined and October last also declined

  109. My r350 just declined for July and August

  110. Lindokuhle says:

    My 350 for last year December decline and it says because of the money that i receive but i didn’t receive any money i did appeal but even today it hasn’t been approved

  111. Bonolo dube says:

    Isn’t necessary to appeal November if your status says pending

  112. Nondumiso says:

    I dnt get my R350 since August i dnt know why

  113. Afternoon the last time I received 350 it was April 2022
    My status says I hv n income but I’m not working .

  114. Please visit SASSA office can,t help you online.

  115. Please contact Helpline: 0800601011

  116. My apple still pending sinces last year

  117. Sphesihle says:

    Hi my 350 grant he told me to there is no card record when go to widraw money please help me maybe 10 Times now

  118. Catherine says:

    I was declined June August October and February why but received nothing in my account I appeal for that months but not received anything

  119. SASSA Appeal takes at least 3 months Please wait if your Appeal Failed it is best to visit SASSA office.

  120. Patrick sondhlani says:

    I didn’t get my 350 on June 22
    Decline
    Nov23 decline
    August 2023 decline

  121. Nokuthula mthethwa says:

    Hy sir or madam i have a problem of my appeals they were declined please help what can i do

  122. Mpho Gift Raleting says:

    I have not received my R350 for September and October

  123. Hi my 350has decline I think it’s because some guy use my card to get his payment bcoz he doesn’t have a card what can I do😭

  124. I didn’t get my money for October bcz of betway money that I won please help what should I do now

  125. Gerhard Moos says:

    I still waiting from last year

  126. Constance says:

    Hello sir/ madam Im asking you to fix my sassa srd 350 please is declining since May up until now so can you please assist ..I really in need of the money please..I’m not working

  127. Peter sibusiso says:

    My sassa R350 was declined due to UIF

  128. Tshifhiwa says:

    Hi I’m mudau tshifhiwa some of my R350 decline and I do not have a sorce of in come into my bank account why please help me to find out

  129. Sakhumzi Tokwe says:

    My sassa 350 decline always I don’t know what is happening

  130. can you help me September and October has declined

  131. Esther Moodley says:

    Hi I tried for the 350 from April and it was declined cause my UIF was finished and I have no other sauce of income which I’m desperate cause I’ve 3kids to feed

  132. Hi my September srd grant for September has declined will you please help me

  133. Londile Queeneth says:

    My R350 last year September decline and this year July and September too pls help me im not work.

  134. Luthando Mosana says:

    Hi my is Luthando Mosana my srd grant for September was declined, I do not get any income at all and I did lodge an appeal. Will you please assist me?

  135. Help since I appel 2019

  136. Snethemba says:

    I registered since last year also did appeals for several times up until now, but still I don’t get r350 and other months showing the date but the money not reflecting in my account

  137. Gadifele Phiri says:

    my srd sassa decline i dont know why

  138. Zandile mnisi says:

    I’ve lodge an appeal but still no luck since last year November I don’t know why

  139. SASSA failed your in july and august and you will not receive these 2 months just wait for november now to check status go to this page https://sassacheck.com

  140. Ncedo Yalezo says:

    I’ve been decline in july and August the reason why in june i deposit the money in my bank card 1000 which was not belongs to me.Now september approve.So how about these two months how can i do to get paid for them.

  141. Hi let me aask something

    I didn’t get my payment September because of mom send money to my account

  142. Please check your status for october here https://sassacheck.com/ new grant status updated by sassa if it still declined Please appeal online to SASSA for each month you will get your grant soon.

  143. Innocent Malandela says:

    Hy

    My 350 has been declined since from August

  144. You can do it online 1st report your old number as lost sim already mention above then go to SASSA account and edit personal info and add your new number otherwise visit SASSA office it will be fast and easy for you.

  145. Mncedisi Mbongwa says:

    hi can you please help me to change my cellphone number because I have been contacting SARS offices for long time and they say they will help me but still my number have been not changed.

  146. Pule Mokwale says:

    My application has been declined

  147. You will receive your grant in november 2023 for more information visit SASSA offices.

  148. Johnson Sefitlholo says:

    I did appeal two times for my uncle it says debtor August Nd September pls help 🙏🙏🙏

  149. I got declined in July and September and I don’t know why because I don’t have any source of income

  150. Puseletso Michelle pitja says:

    I got declined I don’t know why

  151. Jim Malepe says:

    Hi my name is Jim Malepe my srd grant of August is declined and i don’t know why because i don’t have any source income

  152. Please Contact SASSA Directly on Headquarters Phone: 012 400 2322
    Toll-Free Call Centre: 0800 60 10 11

  153. Melusi Ndlovu says:

    4 months I’m not get money and 350 decline why we sick and tired know

  154. My sassa grant has been declined i don’t know why please help I’m going to die with hunger

  155. Rebecca Mogano says:

    Hi, my name is Rebecca Mogano, my srd Grant of August is declined because of my sister send me money on my other bank account. Can you please assist me. Thank you.

  156. Please Contact SASSA helpline 0800601011

  157. Dimakatso says:

    I My appeal status says verification fixed .then pending since last year 😕

  158. Why am i approved but not a pay day

  159. I think SASSA canceled your Grant Please use whatsapp or visit SASSA office to confirm.

  160. My status are decline for this month I don’t know why?

  161. Hy

    My 350 have been declining since from June

  162. You failed your Mean Test wait for 30 days and then contact Officials.

  163. I didn’t get my 350 of August beucouse of the monkey that i won in betway pls help me.

  164. Contact SASSA on Call for Instant Support.

  165. Nkosingiphile Giltro mazibuko says:

    Hello please help me since I appeal last year

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