SASSA Status Check Failed

If you’ve encountered a SASSA Status Check Failed, it is crucial to understand the specific reason behind it. We can assist you in understanding the reasons for the failed status and then guide you through the complete process to correct your SASSA Status Check Failed issue. Following this, you can proceed to perform SASSA Status Check online to confirm the payment dates for your monthly approved grant.

SASSA Status Check Failed

There are several reasons why your SASSA Status Check has failed. It is primarily due to a technical glitch on SASSA side, which is a normal occurrence with online databases, and it will eventually be resolved. You can check the reason for the failed SASSA SRD status check for R350 grant below.

Incorrect Information or Typo Error

If there is incorrect information, such as a National ID number, phone number, grant reference number, or other typos in your status check details, it can cause the status check to fail.

Technical Issues with SASSA Status Check Service

Occasionally, technical glitches or internet problems with the SASSA Status service can prevent the status check from processing successfully. This happens due to server issues or maintenance on the SASSA online system.

Identity Verification Failed

This indicates that the SASSA database did not find a match for the provided ID details in the Department of Home Affairs data. In such cases, verification needs to be completed in person at a SASSA office.

Application Not Yet Processed

If you have recently applied for a grant or made changes to your application, the status may not be updated immediately. It may take some time for the system to reflect these changes.

Fixing SASSA Status Failed for Social Grant Application

If your status check has failed, it can be resolved with a few troubleshooting steps. However, if your SASSA Status Check Declined you will considered ineligible for the relief funds, which can be fixed with an appeal. Here are the possible solutions for failed SASSA status.

Double Check Information

Verify that you have entered the correct ID number, grant reference number, or any other required details. Ensure that there are no typos or errors in the provided information.

Try Again Later

Sometimes, technical issues or Sassa maintenance cause the failure. Wait for a while and try the status check again at a different time. You can also ensure switching your browser and connecting to a faster internet.

Wait to Verify the Application

If you recently change SASSA phone number for your application, the status may not be updated immediately. You can wait for 30 days to get your updated application to process before checking again.

Ensure Complete Application

An incomplete application results in a status check failure. To avoid this, make sure to submit all the required information in your application. If necessary, update SASSA application for R350 and social grant to ensure a successful process.

Appeal for Canceled Application

You can contact SASSA’s helpline to investigate the reasons for a failed status. If it is due to a Cancelled SASSA Grant, you need to take immediate action. If you believe you were unfairly cancelled by the national agency, you can appeal to the DSD for reconsideration.”

Contact SASSA

If the problem persists, contact the SASSA support team at 0800 60 10 11 or visit your nearest SASSA office for assistance. They can help you identify the issue and provide guidance on the next steps.

Important Note: Applicants must lodge an appeal SASSA within 30 days of receiving a rejection status. This applies to all social grants and SRD R350 grant applications. Use the same 13-digit South African identification number and phone number used in your original application.”


  1. Hy it’s been several months ago and I’ve registered for sassa even one payment of it i didn’t get, coz when am appealing and start upfresh still fail .i can’t understand why plz can i get an answer.

    1. Hy, I also applied several months ago and I did register for sassa and I also didn’t get any payment from it because when i started all over from applying, all it says is” failed ” and I don’t understand why so guys if ya’ll know something about this please help us

  2. Says failed called in numerous times but no help from SASSA and this is being happening for 10 months now, really tired of this nonsense please I just want someone to help me reply please

    1. Hello, my name is Lebepa Shane Mathibela I don’t get 350 social grant but I’m not working, pls help me appeal all failed fund.

    2. Bathong please help me ..since last year when I check my status it says failed 😔 I don’t know what can i do ..

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