SASSA

Update SASSA Grant Application

The South African Social Security Agency (SASSA) requires existing beneficiaries to update SASSA grant application when there are mistakes in personal information, legal changes in name or surname, a lost or changed phone number, outdated banking details, or shifts in financial circumstances such as employment status.

Update SASSA Grant Application

To update your existing SRD Grant Application, your registered phone number and South African ID number are required. The agency can request application updates for additional documents such as medical reports, affidavits, a marital certificate, or a child’s birth certificate.

  1. Go to the SASSA SRD portal and log in to your grant application account. https://srd.sassa.gov.za/said
  2. Navigate to the section “Update Existing Application” to edit your grant application details.
  3. Enter your South African ID and the mobile number to verify the SASSA OTP and proceed as the original applicant.
  4. Once you’ve accessed your application, click to view the details.
  5. Update any incorrect information, reflect your current circumstances, and update your SASSA application.
  6. Upload any required supporting documents in PDF format, if requested by SASSA.
  7. Ensure your name, surname, and all other personal details are accurate.
  8. Click “Submit” to update your application so that SASSA can reprocess and approve your grant for monthly payment.

After updating your SRD R370 application, you should receive a confirmation SMS shortly. This message is your positive proof that your request was successfully submitted and is being processed.

Note: Other social grants such as the Older Persons Grant, Child Support Grant, and Disability Grant, requires you to visit the nearest SASSA office in person.

How long does it take for SASSA to verify the updated application

SASSA reviews and verifies updated personal information within 15 working days. You can check your application status online anytime for reassurance that everything is moving forward.

Important: If you need help or further clarity, call SASSA helpline at 0800 60 10 11 available to support you.

SASSA Status Check

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110 Comments

  1. Palesa Kunene says:

    I am writing to request your assistance with my R350 grant. I have not received any SMS for identity verification, despite repeatedly requesting it. As a result, I have not received my October grant payment and am still waiting for the November payment.

    I would be grateful if you could help resolve this issue as soon as possible. Please let me know if there is any additional information I can provide to help expedite the process.

  2. I never received 350 always tell that I’m invalid but i don’t know how

    1. You’re likely facing a verification or eligibility issue check your details and contact support for help.

      1. Oboitshepo kate says:

        My srd doesn’t want to come n I try to update my contact details n always says failed. Pls help

    2. Forget Muhle says:

      Me too I don’t get sassa r350 since October it says I’ve already made it but i did not

  3. Hw to change my phone number on my 350 account

  4. Tshireletso says:

    Can u please tell how to do verification

  5. Tshepang Mpotje says:

    My status is approved with pay dates but I’m struggling to change my contact details …….

    Does bank details change after reinstatement of the application if I once cancelled it

  6. Ahleli banisi says:

    I never get 350 grant it approved but no dates

    1. Hendrina Young says:

      Put bank details or change the bank details in sassa website.Cos sometimes you submit but due to poor network you need to resubmit

  7. Muriel Tshefu says:

    My information is hacked, trying to change my phone number but it says invalid number .

    1. Hendrina Young says:

      Nothing you can do but solution go to Sassa Office they’ll help you

  8. Galaletsang Gloria mokwena says:

    Hi got previous approved for 2021 and 2022 that I didn’t received it was cash send to absa I didn’t have reference by that time can u pls check for me

  9. Vusumzi nyanga says:

    I went to sasaa they give me papers said approved since last year I ever get drd 350 same one change my number when I called that number someone answered telling me that she is using it since last year

  10. Jacoline Jackie says:

    I want to earn 350 I am unemployed. .I don’t know why it’s taking so long to approve it? Must I update the application? Or what

    1. Hendrina Young says:

      Update application check the sources of income most people make queries there

  11. Gezani Thomas says:

    My application is proved but no date of payment please help

  12. Zanele Daphney says:

    I want to reapply for 350 since am unemployed now

  13. Azizipho Ngceba says:

    I never got a cent from r350 grant ever since I turned 18 and it keeps saying failed repeatedly.

    1. Queen retha says:

      How to change the r350 number I lost my sim card

  14. Oscar lindani says:

    I do now work my 350 and I hv stop paying I don’t kowing why?

  15. Evelyn komane says:

    Haw can I update my identification on my srd sassa

  16. Mfundo walter says:

    January n june it has been declined i dnt know why

    1. Mmashela monyai says:

      How to verify identity verification on my srd

      1. Mapono oria kgosana says:

        I need to change my cell number for mysrd grand I lost my old number ca you help

  17. Sinesipho Solani says:

    my R350 is saying i need to request my identity verification , how can i do that?

    1. Nomfundo mdunge says:

      Same as mine any one can help about this

  18. i got paid twice but when i check for June status say’s awaiting identity verification i have followed necessary steps to submit for verification two days passed no SMS send

    1. Can u please tell how to do verification

      1. Kingshley says:

        I want to change phone number and my payday is today so if change it will it be the same payday

  19. Why does it say Awaiting Identity Verification im been waiting for the OTP sms more then 24 hours now

  20. Maria skt says:

    I have got problems trying to change my contact details it refuses to use the application I’d on my srd grant

  21. Tshegofatso says:

    I can’t receive my 350 grant it said that my exit seem application I applied five people with my number please I need help if I can change their number please inform me what I should I do.😥😥😥

  22. Wesley Sewlal says:

    My son also didn’t collect the srd grant for many months now ..WHy ?

  23. Hibi just want to know way is my sassa 370 still pending and no approval all my things are right

    1. I can’t change my srd number

  24. Sinesipho Mute says:

    I have problem I approve march and April no date

    1. I can’t receive my SRD Grant money because someone used my ID number to apply. What should I do?

  25. yorick Pienaar says:

    change my number for my 350 lost my sim now i cont get my 350

    1. Megan Henry Stander says:

      I do get R350 but I did lose my cell phone and also my cellphone number now I can’t check out my social grant online and I got a new cellphone number that I want to update

      1. Retshidisitswe khumisi says:

        Hi my Srd still pending for April so I don’t know what is the problem

        1. April, may Decline I don’t know why and June still pending

    2. Madimetsa says:

      My 370 sassa grant is still pending
      No response at all

  26. I’ve been trying to apply since after 2021. Up until now still struggling. The Government should hav other means of helping ppl. And the sassa offices they refuse to help. They say go on line. Please help.

    1. Resego Phetane says:

      Also me they said Im active but not

  27. I don’t know how to change my contact details, please help.

    1. Anna steenberg says:

      Hallo way are my april 2024 not sowing on my States thanks anna

      1. Portia molomo says:

        Ish my 350 april still pending nd march declined 😭💔 my heart is broken coz i’m not working I need this money to buy food kunzima

        1. Hendrina Young says:

          If you get decline make sure you appeal dear it will reflect again but it took couple of months

    2. Zenande Jordan says:

      Last month the money was declined and this month so I’m not working please check it and fixing

  28. Azwimpheleli norman says:

    Approved but
    Have no date.
    Need to change my number again contact via email

  29. January and February approved but no pay date

  30. Masego Mojaki says:

    hy why does my 350 always Decline coz I’m not working I’m a student

  31. Please Why my srd 350 declined for November 2023 and January 2024

  32. Kamogelo Seepamore says:

    Mu January 2025 grant has been declined. I don’t know the reason as I’m still not working.

  33. Millicent says:

    Why is my sassa grant decline from December and January

  34. Everytime I try to check status it says the number entered are incorrect…I’ve tried every number I remember but nothing is happening

  35. Olama Mzizi says:

    It says Grant already active but and again they say number invalid for party

    1. February January march approved but no paydate

    2. Me2 why do this it say invalid ID number why can your help me ?

  36. Matopisang Tatsi says:

    Hi, please note that since I’ve applied for the 350 grant I’ve received for few months then declined along the way. So, I want to change numbers and banking details. My id is 88042802960

    1. Galaletsang Gloria mokwena says:

      Hi my srdsassa 350 declined from September to January i received approved one on December and February reason to declined was changed of surname i appeal no luck pls help me . Thanks

  37. Hi
    I got gold card but change it to my bank account in October but for December I didn’t receive any payment and in November I got the money through my gold card but for December absolutely nothing

  38. I did have a payment date but it wont give me the money .

    1. Maubane Mokone says:

      Theres no way people who have been paying for tax could suffer like these ,government should introduce a team apart from the sassa grant application form receivers, who will run audit and check why people stay so long without being paid.these grant goes the sassa workers account after being approved and they later on give you a single payment These government running these their officials are very very corrupt and they need to privately be audited and held accountable and be jailed for years .they are fraudulent they are master of stealing .when new government takes over all these will come to an end

  39. nhlahla christine says:

    Hi I have been accepted,from January up until now,olny received money from June and the other months doesn’t have pay date,what should I do.

  40. I get only R1100 old age grant because of my husband’s previous bank profile. It has changed as he lost everything. I am now struggling to live. How can I get my old age pension reviewed?

  41. I have been trying to change my number but the site where iam suppose to do that keeps on saying it cannot be reached,what do I do.

  42. Yamkela Phakane says:

    It’s been a while I called the sassa number for them to change my number but I haven’t received any messages or calls

  43. Hi I’m having a big problem changing my number for the past 4 months this is no longer on…. U people r giving alot of us people the run around…. Seem that there’s no help it’s time to get the media in maybe just maybe u people will open ur eyes

  44. Robert Magriet says:

    Hey…. You know what I have had enough with this Sassa grand R350. People learn to make your own money depending on the government will keep you stuck where you are just forget about and learn to work on your own. Work hard as you can to make the best of disorder life style ey. #SOCIAL GRANTS CREATES LAZINESS!!! People wake up. South Africa WAKE UP. Stop bothering Sassa with these silly questions ey. If you have any question just know that there are no more answers regarding R350.00 social grants. 🙃 please don’t be mad at me. I’m just telling the honest truth ey.

  45. Hi since April last year I haven’t received my 350 grant, I have updated my banking details and it’s active I reapplied, when checking my details it always waiting for reapplication don’t know what to do anymore.

  46. Hi i have changed my cellphone no but when i verify or check status it still shows wrong ph no

    1. Can i please change my cellphone number, i fogot it. Nw i cant login

  47. Skhumbuzo says:

    It’s been months i don’t receive my social grants dates why i don’t know

    1. And myself I’m not getting pay date I don’t know why

  48. Boshego Gladys maloka says:

    Since last year October 2022 I didn’t receive my srd grand would you please help me because i did not receive any amount

  49. MALESHOANE ARIA MGABI says:

    good day, I tried to apply for my child, SRD grant it says active, but we can’t get in to update her details like bank account, etc., please assist with that note. thank you.

  50. Solomon Engelbrecht says:

    My srd sassa grant is since December 2022 approve but no pay dates and I already update my banking details

  51. Hi my 350 sassa have been approved for four months but no dates why?

  52. Florida maela says:

    My October 350 grant declined

  53. Happiness says:

    Hi how do you appeall 350 grant

  54. My grandmother would like to apply for a child grant for a child we have been raising for almost 15 years, and also goes to school this side. Her mother has been getting the grant all along in Limpopo but doesn’t send any money through. Please advise if we can open it since the child is living with her and the mother just sent the birth certificate.

    1. For this it is better for you to visit nearest SASSA offices.

    2. Thapelo Mahlake says:

      How come a ascalation go up until seven months while I saveral time to call them ,they say someone was trying to still my r350 grant.

  55. I don’t remember my old number and I have been trying to get hold of the office to help me but no luck

    1. Mildred mmatshepo says:

      Hello please I just want to appeal my 350 Sasa grand is being long time now

  56. Rozanne Moore says:

    Hi im still waiting on my child care dependency grant of R2080 on the 7th of Sept 2023…it mysteriously dissapeared wen i made a withdrawal at Food World in Atlant3is
    Whos gonna assist me havent received nothing till this day
    😭😭😭

      1. Tshwaranang Sekati says:

        Approved but payment date is null for more than 4months why?

    1. It always says that application already active whereas I’ve never applied anywhere

      1. Ayanda Petty says:

        It always say that my application already active but i trying everyday please can you check for me 😭😭😭🙏

  57. Portia mokhine says:

    Why sassa child grand decline yesterday and today

    1. Denzil Faver says:

      Y is my October pending show long

    2. Why sassa R350 decline

      1. Alloissias says:

        I cant view my application online

        1. Decline because of surname

        2. Unathi mgijima says:

          I can’t view my application because of I don’t remember my number I lost them

    3. Martin Rutgers says:

      Good day…iv been struggling with likes of sassa and vodacom service.. I have requested a number change for over 8 – 9 months if not longer.. number one vodacom has given the registered number that signed up with to someone else. .. and basically not helping with liless of changing it.. numerous of times asked them and don’t seem to get a response to help. Number 2 , I spoke to the likes of sassa regards to the change, and they also have been not forthcoming regardin the processing and assistance in regards to the change of my number and the update of the banking details.. can I please get help from anyone? This government and services provider has genuinely not providing some of us, that really need their assistance. .. I am so disappointed, including Vodacom for STealing the numbers we purchase and then selling it to others , with no real reasoNing.. please help me to make this right anyone..!!

    4. Bhekane welcome zwane says:

      My sassa Grant 350 declined it’s two months now

      1. My 350grand money is approved for January and February but still waiting for dates

    5. Maria Sibanyoni says:

      My srd.sassa still pending
      For December R350

      1. Mbuyiseni says:

        20 morth no paydate why

      2. Unathi mgijima says:

        In 2020 I have been registered for social grant neh then I lost my phone and sim card so I forget the number that I use for my registration i tried to apply again but it says already active but I don’t get any money so what must I do

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