SASSA

Update SASSA Grant Application Online

The South African Social Security Agency (SASSA) requires existing beneficiaries to update SASSA grant application when there are mistakes in personal information, legal changes in name or surname, a lost or changed phone number, outdated banking details, or shifts in financial circumstances such as employment status. The agency may also request application updates when additional documents are pending, such as medical reports, affidavits, a marital certificate, or a child’s birth certificate.

Update SASSA Grant Application

You’ll need your South African ID and registered phone number to update your existing SASSA application for R350 now SRD R370 grant, or any other social grant programme, such as the Old Age Pension, Disability Grant, or Child Support Grant for orphans.

  1. Go to the SASSA SRD portal and log in to your grant application account. https://srd.sassa.gov.za/said
  2. Navigate to the section “Update Existing Application” to edit your grant application details.
  3. Enter your South African ID and the mobile number to verify the OTP and proceed as the original applicant.
  4. Once you’ve accessed your application, click to view the details.
  5. Update any incorrect information, reflect your current circumstances, and update your SASSA application.
  6. Upload any required supporting documents in PDF format, if requested by SASSA.
  7. Ensure your name, surname, and all other personal details are accurate.
  8. Click “Submit” to update your application so that SASSA can reprocess and approve your grant for monthly payment.

Once your application is successfully updated, wait a few seconds to receive a confirmation message from SASSA. This will include your updated application reference number, just like when you first submitted your application or reapplication.

You can now check your SASSA application status online and wait for approval. SASSA may take up to three months to process a new application. However, updates made to personal information usually take up to 15 days to be reviewed and approved for monthly grant payments.

Important Update from SASSA

SASSA accepts applications from individuals without bank accounts. It is not compulsory to submit personal banking details to complete the application process. However, if you don’t provide banking information, you will need to choose other SASSA payment methods to collect your grant each month, such as the Post Office or participating retail outlets like Pick n Pay, Checkers, USave, Boxer, and Shoprite.

Note: If you’ve submitted the wrong bank information, you can update your banking details online on the SASSA website.

SASSA Status Check

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110 Comments

  1. Palesa Kunene says:

    I am writing to request your assistance with my R350 grant. I have not received any SMS for identity verification, despite repeatedly requesting it. As a result, I have not received my October grant payment and am still waiting for the November payment.

    I would be grateful if you could help resolve this issue as soon as possible. Please let me know if there is any additional information I can provide to help expedite the process.

  2. I never received 350 always tell that I’m invalid but i don’t know how

    1. You’re likely facing a verification or eligibility issue check your details and contact support for help.

      1. Oboitshepo kate says:

        My srd doesn’t want to come n I try to update my contact details n always says failed. Pls help

    2. Forget Muhle says:

      Me too I don’t get sassa r350 since October it says I’ve already made it but i did not

  3. Hw to change my phone number on my 350 account

  4. Tshireletso says:

    Can u please tell how to do verification

  5. Tshepang Mpotje says:

    My status is approved with pay dates but I’m struggling to change my contact details …….

    Does bank details change after reinstatement of the application if I once cancelled it

  6. Ahleli banisi says:

    I never get 350 grant it approved but no dates

    1. Hendrina Young says:

      Put bank details or change the bank details in sassa website.Cos sometimes you submit but due to poor network you need to resubmit

  7. Muriel Tshefu says:

    My information is hacked, trying to change my phone number but it says invalid number .

    1. Hendrina Young says:

      Nothing you can do but solution go to Sassa Office they’ll help you

  8. Galaletsang Gloria mokwena says:

    Hi got previous approved for 2021 and 2022 that I didn’t received it was cash send to absa I didn’t have reference by that time can u pls check for me

  9. Vusumzi nyanga says:

    I went to sasaa they give me papers said approved since last year I ever get drd 350 same one change my number when I called that number someone answered telling me that she is using it since last year

  10. Jacoline Jackie says:

    I want to earn 350 I am unemployed. .I don’t know why it’s taking so long to approve it? Must I update the application? Or what

    1. Hendrina Young says:

      Update application check the sources of income most people make queries there

  11. Gezani Thomas says:

    My application is proved but no date of payment please help

  12. Zanele Daphney says:

    I want to reapply for 350 since am unemployed now

  13. Azizipho Ngceba says:

    I never got a cent from r350 grant ever since I turned 18 and it keeps saying failed repeatedly.

    1. Queen retha says:

      How to change the r350 number I lost my sim card

  14. Oscar lindani says:

    I do now work my 350 and I hv stop paying I don’t kowing why?

  15. Evelyn komane says:

    Haw can I update my identification on my srd sassa

  16. Mfundo walter says:

    January n june it has been declined i dnt know why

    1. Mmashela monyai says:

      How to verify identity verification on my srd

      1. Mapono oria kgosana says:

        I need to change my cell number for mysrd grand I lost my old number ca you help

  17. Sinesipho Solani says:

    my R350 is saying i need to request my identity verification , how can i do that?

    1. Nomfundo mdunge says:

      Same as mine any one can help about this

  18. i got paid twice but when i check for June status say’s awaiting identity verification i have followed necessary steps to submit for verification two days passed no SMS send

    1. Can u please tell how to do verification

      1. Kingshley says:

        I want to change phone number and my payday is today so if change it will it be the same payday

  19. Why does it say Awaiting Identity Verification im been waiting for the OTP sms more then 24 hours now

  20. Maria skt says:

    I have got problems trying to change my contact details it refuses to use the application I’d on my srd grant

  21. Tshegofatso says:

    I can’t receive my 350 grant it said that my exit seem application I applied five people with my number please I need help if I can change their number please inform me what I should I do.😥😥😥

  22. Wesley Sewlal says:

    My son also didn’t collect the srd grant for many months now ..WHy ?

  23. Hibi just want to know way is my sassa 370 still pending and no approval all my things are right

    1. I can’t change my srd number

  24. Sinesipho Mute says:

    I have problem I approve march and April no date

    1. I can’t receive my SRD Grant money because someone used my ID number to apply. What should I do?

  25. yorick Pienaar says:

    change my number for my 350 lost my sim now i cont get my 350

    1. Megan Henry Stander says:

      I do get R350 but I did lose my cell phone and also my cellphone number now I can’t check out my social grant online and I got a new cellphone number that I want to update

      1. Retshidisitswe khumisi says:

        Hi my Srd still pending for April so I don’t know what is the problem

        1. April, may Decline I don’t know why and June still pending

    2. Madimetsa says:

      My 370 sassa grant is still pending
      No response at all

  26. I’ve been trying to apply since after 2021. Up until now still struggling. The Government should hav other means of helping ppl. And the sassa offices they refuse to help. They say go on line. Please help.

    1. Resego Phetane says:

      Also me they said Im active but not

  27. I don’t know how to change my contact details, please help.

    1. Anna steenberg says:

      Hallo way are my april 2024 not sowing on my States thanks anna

      1. Portia molomo says:

        Ish my 350 april still pending nd march declined 😭💔 my heart is broken coz i’m not working I need this money to buy food kunzima

        1. Hendrina Young says:

          If you get decline make sure you appeal dear it will reflect again but it took couple of months

    2. Zenande Jordan says:

      Last month the money was declined and this month so I’m not working please check it and fixing

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