SASSA Card Renewal
To renew your SASSA card, you have to visit a Post Office branch or a Postbank card replacement site. SASSA card renewal is only processed through a physical visit; there is no online process available. We assist you throughout the complete process to replace your outdated card at the office.
SASSA Card Renewal Process
You only need your South African ID to complete your SASSA card renewal. Simply follow these steps, and you will understand the process of renewing your outdated SASSA card at any card replacement site in your region.
- Dial *120*355# on your cellphone to locate your nearest card replacement site instantly.
- Visit your chosen Postbank card-issuing facility close to your location.
- Ask the working staff for your new SASSA card.
- You have to provide the reason for renewal and submit the old card (if available).
- Present your South African ID for quick verification.
- In a few minutes, you will receive your new Postbank Black Card completely free of charge.
- Activate your new card by setting a PIN at a nearby Postbank ATM to make it ready to use immediately.
Now your new card works perfectly for withdrawing grants and making everyday purchases, just like a debit card.
Update: Each year, the SASSA Outreach Program brings support directly to rural communities across all provinces, assisting with SASSA applications and grant information.
Activate Your New SASSA Card
Before using your new SASSA card, you have to activate it through an ATM, allowing you to receive your grant and transfer or withdraw your funds without any delay.
- You can visit any Post Office (SAPO) or Postbank ATM close to you.
- Insert your new SASSA card and enter the temporary PIN that was issued to you.
- Follow the on-screen steps to create your own secure PIN for the SASSA card.
- Once your PIN is set, your card is fully active and ready to use.
You can now use your activated SASSA card at Postbank ATMs and participating retailers nationwide to withdraw your grant.
Important Reminder for Card Holders
- If your SASSA card lost or stolen, you are eligible for one free replacement per year at authorised card replacement sites.
- Through the change-banking-details option on the SASSA online portal, you can switch from the SASSA card to direct bank payments for your grant.
Official Statements
Nikki Mbengashe, CEO of Postbank, reassures beneficiaries that existing Gold Cards remain valid during the transition. Once all beneficiaries have moved to the Postbank Black Card, the old Gold Cards will be gradually phased out.
Themba Matlou, Acting CEO of SASSA, warmly encourages:
“We urge all beneficiaries to collect their new Black Cards from the nearest card replacement site. This simple step ensures your SASSA grant payments continue without interruption.”
I lost my number and I’m using new number
Hi am phindile I didn’t receive my children support grant on February 2024 can you please help and I did change the money to my bank account capitec on live better account can you please help
Am in need of this thing of claiming a lost card as a member of Sassa company I hope they will help me with problematic issues that I have as in now.
Second thing i only left with hour’s, after those hour’s my pension will be in at 00h00 tomorrow early in there morning please 🙏 help me out guys you must always remember that am a disability person i can’t hold my suffer as a normal person.
My sassa gold card is expired and i want to change the card and use the bank but the problem is i did the card in eastern cape now am in cape town i don’t know if they won’t tell me to go to eastern cape and do it there. Will they help me?
My wife and have SASA cards that expire in 2027 .We have heard we need to now supply a banking account for the money to be deposited directly instead of using the ATM card ,Is this true
Can I use my card in January 2024 for Old age grant even it’s expired?
I visited the post office in Kroonstad this morning to renew my mother’s old age sassa card. The official told me that it is not yet neccessary to renew the card since there is a extension again. He did not want to issue a new card.
I live in Somerset West, Western Cape.
Where do I go to renew my SASSA card, as I have been informed that the SA Post Bank’s are closed.
Can I renew my card online?
If a person is not able to go to the post office due to illness to renew his sassa card. What is the process then
Hi my mom was informed that her sassa card has been extended until December but the deadline date was not given,I do not reside with her can she go to any post office for renewal as she is stressed she may not receive her sassa this December,may u please let contact her to put her at ease her name is Rookaya Essop cell ,07269860
I am unemployed how do I get the 350 or grant