SASSA

SASSA Card Lost Replacement

Your SASSA card is actually the Post Bank debit card issued to beneficiaries for receiving approved SASSA grant payments. If your SASSA card lost, it is crucial to act quickly to protect your unclaimed SASSA balance and monthly grant funds from unauthorized withdrawals.

SASSA Card Lost

If your SASSA card is lost, misplaced, or stolen, directly report this incident to the South African Social Security Agency (SASSA) to lock your grant payments. Call the SASSA helpline at 0800 60 10 11 to report a complaint about the lost card.

Next, declare your card loss to Post Bank by emailing [email protected], requesting that they freeze your SASSA card to protect your grant money. The Post Bank fraud control team will block your card, ensuring that no one can transfer money from your SASSA card.

After reporting the lost Gold card to the relevant authorities, all ATMs nationwide will decline your SASSA card, protecting your funds until you receive a replacement.

Apply for Replacement SASSA Card

Visit your nearest Post Office or South African Post Bank branch to request a replacement for your lost SASSA card. The process is similar to renewing your SASSA card and requires filling out a form to complete the paperwork for issuing a new card in your name.

Receive Your New SASSA Card

Once the South African Reserve Bank approves your replacement SASSA card, it will be sent for printing. You should receive your new SASSA Gold card within 7-10 working days.

You can collect it at your nearest Post Office after receiving a message on your registered SASSA phone number confirming that it is ready for pickup.

  • Important Note: Make sure to have your ID number and personal details ready for verification when reporting the loss and applying for a replacement card. SASSA must confirm your identity as the original cardholder.

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18 Comments

  1. I lost my sasssa card if i make a new one today i will get money today

  2. angelique says:

    hi my sassa R350 did i get when it was stilll locked down for covid 19 so i have been robbed so i dont know that number but i still must be on the system

    1. Skhosana Dina says:

      I lost my sassa card , I’m trying to call sassa but I can’t reach them. Please help

      1. Gold card chance to sassa black card middelburg mpumalanga post office can help me

  3. Hello.
    My status check says applied. And if i check another day then it says i must request a verification application. Ive being clicking on it for the past 2 mnths dont get sms dont get nothing. How do i go about the grant.

  4. David masake says:

    Hi
    My appeal is June 2022 n July 2023

  5. Marlene Oostendorp says:

    Hello my husband is in hospital with dementia last month he gave his Sassa card to someone he don’t remember who he gave the card to how do I go about blocking the card I’m calling Sassa and post office I’m not getting through please help it’s his wife Marlene Oostendorp his name is Gregory Oostendorp what do I have to do in this case like I said he is in hospital and don’t remember

  6. Johanna Mathekga says:

    I lost my sassa card

  7. Aubuti Ezekiel Setlhatlhola says:

    My appeal is still pending why

  8. LeeAnn wagener says:

    I want to know what must I do my sassa card is lost

  9. Rejoice mkhondo says:

    Hi its rejoice mkhondo I lost my sassa card wat do I do

  10. I lost my card, so how do I get money without card

  11. Busisiwe Mwandla says:

    I lost my sassa card without payment how can I get paid

  12. Chuma Moyo says:

    Good morning
    I’m want to know what happened with my child’s grant this month

  13. Lufuno roslet says:

    My sassa is approval since 2022 but no pay date till now 2024 pls help me process my pay date

    1. angelique says:

      i dont know what to do i need to can get my money how do i get it back

  14. Ntombizodwa kumalo says:

    Hi I Want to replace my sassa card which post office besides Marshall

  15. Mmoledi Mphatsoe says:

    I just wanted to check child support grant application status.

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