SASSA Card Lost

If you are struggling to obtain a replacement for your lost SASSA card, we can assist you in applying for a Replacement SASSA Card Lost, ensuring that you do not miss your social grant payments. This would otherwise be a significant inconvenience, and the process is similar to that of replacing a lost bank ATM card.

When your SASSA Card is lost due to misplacement, theft, or damage, it is essential to report this incident to Post Bank immediately. This ensures the first step towards obtaining your replacement card, which SA Reserve Bank will issue a new card in exchange for your lost one.

SASSA Card Lost

If you’ve lost your SASSA card, the first crucial step is to report it to either the Post Bank or Post Office in person. You can then send an email to [email protected] and include your Police Report File Number for a Lost Card. Reporting will alert authorities about any unauthorized access to your Post Bank account and block your lost card.

Get a Replacement SASSA Card

Here are the steps you need to follow to get a Replacement SASSA Card so that you can continue receiving your social grant payments after reporting the Sassa card lost to the Post Bank’s fraud activity control.

  1. Get your SASSA Fraud Affidavit Form at a nearby SASSA office or Post Office.
  2. Complete the Fraud Affidavit Form with your grant details and regarding the lost SASSA card.
  3. Provide a certified copy of your ID (if it’s a smart card ID, make copies of both sides).
  4. Submit the fully completed Affidavit at the SASSA office, Post Office, or Post Bank Branch.

Following these steps will help you secure a replacement card and ensure you continue to receive your social grant payments when you receive your new Sassa card in the next 7 days.

Contact SASSA

You can easily get in touch with the SASSA team by calling the toll-free helpline at 0800 60 10 11 to report your lost or damaged SASSA card. When you make the call, you’ll receive a SASSA OTP Code. This code is essential to confirm your identity as the original cardholder. This action ensures that your request for deactivating the lost card is processed promptly, preventing anyone else from using it to access and withdraw your funds.


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