Find Your Lost SASSA Reference Number 2025
The SASSA reference number is a unique six-digit code linked to your application when you apply for any SASSA grant. This identifier is also known as your Application ID (App ID) or file number. If you applied at a SASSA office, you will find it printed on your application form. If you applied online, it will be sent to you via SMS once your application has been submitted.
You can recover your forgotten or lost SASSA reference number by checking your SASSA application status, messaging the official SASSA WhatsApp number, calling the helpline, or dialling the USSD code using the same phone number you used when applying for your SASSA SRD R350, Older Persons, Disability, or Child Support grant.
SASSA Reference Number
The SASSA system automatically assigns a unique reference number to every new grant application, reapplication, or appeal. It is important when inquiring about your grant-related issues, especially if you’ve lost SRD phone number or need to update your banking details. Without your reference number (Application ID), SASSA has no way to track your pending application, resolve delays, referred status, or missing payments.
- To check sassa reference number online, visit the SASSA website. https://sassacheck.com/
- Click on the “SASSA Status Checker” and enter your ID and phone number.
- Your status result will appear on the screen, showing your Application ID/Reference number.
In your SASSA application status results, your reference number with the following details, for example:
Application status: Application complete
Application ID: 222222
Post office: not selected
Outcome: Month/Year (status)
For the USSD code method, the process is simple using your registered phone number.
- Dial the SASSA USSD code * 120 * 3210 # on your mobile phone.
- Follow the prompts and select the option for “Application Status.”
- Verify your identity to receive your SASSA Application ID, also known as your reference number.
To check your application identity number on WhatsApp, save the official SASSA WhatsApp number +27 82 046 8553 to your phone. Send the word “status” in a message. Verify the SASSA OTP sent to your registered number. Once verified, you’ll receive your application details, including your reference number.
Important: SASSA helpline number 0800 60 10 11 is available for 24 service. You can call SASSA to find your Application ID (reference number), payment issues, and other grant-related queries.
You Can’t Change Your SASSA Phone Number Without Your Application ID
Officially, the South African Social Security Agency (SASSA) cannot change your SRD phone number unless you have your Application ID (also known as your reference number). This is a security measure, and without it, SASSA can’t verify your personal information or update your mobile contact details.
If you’ve lost SRD phone number for the R370 grant application or you need to change your cellphone number for any other social grant, you’ll first need to find your Application ID. Your reference number is required to verify your linked application when submitting a phone number change request through the official SASSA website at srd.sassa.gov.za.
Hi I lost my phone don’t now the number I did apply with please help me
MY SISTER LOST HER PHONE NUMBER AND WHEN TRYING TO CHANGE IT ,IT SAYS FAILED I NEED HELP
I want to apply but they sa invalid number I want to start a freshh
I don’t know who applied it for me so I want to start afresh so that I can get it
Nou help me getting dat right
Help me to apply R350 when I apply it’s said invalid phone number
I want to change my number for 370.
Sassa is bullshit why don’t you just close the hole thing once it’s not your money sassa it’s ours.
Hi 1 January decline to mach decline . I not working im safaring . So collecting 350 February ongle today April 1to 30 not receive 350 still peinding today pending .
Hi I lost my sim card snd phoe last year and I strage to make a sim swap so I would like to change my number .Can you help me please
I also lost my sim can you help me to please
Hi I don’t remember the cellphone number I applied for srd 350
Am not using the same cell phone number.i lost the SIM card 4 years ago that I applied my Srd grant with..
Hi I’m being declined for 5 months it says source of income identified by that time I’m unemployed and don’t get any income.
Also need help
I lost my phone its been 2 years now so when i got an another phone i couldn’t sim swap with the number i registered with i have the number now i can log in my stastus but the are no dates shown
I lost my application number and my phone number I applied for, for my child grant
i never applied for the 350 grant by the time I try to apply the application was considered as an existing. I want to change the number so I can check and receive 350
Someone is using my id number.i cannot apply and that someone is getting my r350
My sassa grant is already active and I don’t know the phone number.can someone help me
I also need help with the same problem of losing my number for R350
I also need my phone number I applied with can’t remember and lost the sim
Hi i lost my phone struggling to change my number application id shows failed and need to change banking details as well help please
Hi
Someone is using my ID number so I am not able to apply
My sassa grand is already active and I don’t know the phone number and who the person is who registered can someone please help
I changed my number and transferred my 350 to my Capitec card,but then I lost the number without knowing it.Its been 7months now not receiving my Sassa 350 please help because I don’t know why it doesn’t pop on my bank card then…
Somehow my account is already active and I don’t know what the phone number and I don’t have any application id so someone please help
How do I cancel disability grant having lost the number I registered with??
I used someone’s number so I want to use my phone number
Visit SASSA office
Bonakele Tedlamy I’d 791225090508 my number066003639 my problem is I never get money from much 2023 they approve BT I never get February may June BT they approve BT nothing
My sassa is approved but no paydates
I have been not able to get my money for the past 7 months and am still waiting for a link my name is Thabo john Monageng
Phone sassa repeatedly its what I did it worked
I forgot my cell number and I don’t know what can I do without my number
Hy my 350 approved and date it in but I’m not found my 350 on August still today what’s happening but I’m not working properly
Please check your SASSA status here https://sassacheck.com
I lost my cellphone number and reference number on Srd Sassa grant
I have called to change number due to my phone been lost its over 2 months waiting now
I lost my number I need to apply New salsa grand
i lost my number i cant remember my number please hlep me change it