SASSA Appeal

You can submit SASSA appeal application online for a declined SRD R350 or social grant. The Independent Tribunal for Social Assistance Appeals (ITSAA), under the Department of Social Development (DSD), reviews your request. Once approved, your declined SRD grant will be reinstated for monthly payments.

SASSA Appeal Application Online

The South African Constitution (section 33) gives applicants the right to lodge an appeal if they disagree with a decision made by SASSA (South African Social Security Agency) on their rejected grant application. Appeals can be submitted online through the official portal or by visiting a local SASSA office.

• Required Information: Name, National identity document (ID), and phone number.
• Details of your application, including the grant type and date of decline.
• Provide a valid reason and explain why the SASSA rejection was incorrect

Before proceeding, check the reason for your declined grant using the SASSA status checker. If you believe the reason is incorrect, follow the appeal process to have your application reviewed.

1. To submit your SASSA appeal, visit the official appeal portal. https://srd.sassa.gov.za/appeals
2. Select the service ‘Lodge an Appeal’ for a specific grant application.
3. Enter your ID number and the phone number used during the application process.
4. Click “Send Pin” to request a SASSA OTP code.
5. Enter the OTP you received in the provided field and verify your identity.
6. Choose the month you want to appeal for a declined grant or rejected application.
7. Provide the appropriate reason for appealing.
8. Submit your complete appeal application and wait for the outcome.

Note: SASSA will send you a confirmation message to inform you that your appeal application has been successfully submitted.

Processing Time for SASSA SRD Appeal Outcome

You can expect your appeal outcome within 60 to 90 working days. During that time, the ITSAA will review your application, verifying your personal details and circumstances to ensure you have met the SASSA SRD R350 (now R370 grant) or social grant eligibility criteria.

Once the ITSAA approve your appeal application, the previous SASSA decision will be overturned, and your grant application will be reinstated for monthly payments. This online appeal process is effective and has already helped thousands of applicants across South Africa over the past year.

SASSA Appeal Status Check

After submitting an appeal, you can check your appeal status online at sassacheck.com. You will need to enter your South African ID and your cellphone number. The SASSA online system will display your appeal status without the need to visit a SASSA office in person. Make sure your contact details are correct to avoid missing any updates from SASSA once the outcome is final.

Update: Once your appeal is approved, you can expect to receive your monthly grant. SASSA payment will be backdated from the date your appeal application was submitted.