SASSA WhatsApp Number for R350/R370 – 2025

The South African Social Security Agency (SASSA) opens an active WhatsApp channel, making it easier for eligible individuals to apply for the R350 (now R370) Social Relief of Distress (SRD) grant and access key services.

You can contact the SASSA WhatsApp number for R350 (+27 82 046 8553) to receive official updates, make application enquiries, check your SASSA status, and access various other support services online.

SASSA WhatsApp Number

The official SASSA WhatsApp number 2025 is 082 046 8553. You can save the number and send the message “Hi” on WhatsApp. From there, you can access SASSA services, including checking your SRD status, tracking your R370/R350 application, appealing for a declined grant and updates on payment dates.

SASSA WhatsApp Number: 082 046 8553 (+27 82 046 8553 for international format)

How to Use the SASSA WhatsApp Service

  1. Save the number 082 046 8553 to your contacts.
  2. Open WhatsApp and send the message “Hi” to start the chat.
  3. Follow the prompts to verify your identity using your South African ID number.
  4. Choose a service from status checks to SASSA appeals or application support.

SASSA’s official WhatsApp channel is available to both current beneficiaries and new applicants of the R370 grant, as well as other social grants such as the Old Age, Disability, and Child Support grants.

Apply for the SASSA R350/R370 Grant via WhatsApp

  1. Save 082 046 8553 in your contacts.
  2. Start a WhatsApp chat and type “SASSA”.
  3. When prompted, reply with “SRD R350 Application” or “Reapplication”.
  4. Enter your ID number, verify your details, and submit your form.
  5. You’ll receive a reference number confirming your submission.

Check Your SRD Grant Status on WhatsApp

  1. Open your saved chat with SASSA WhatsApp.
  2. Type “R350 Status Check” in the message.
  3. Enter your ID when prompted to receive your latest application status.
  4. If your status shows Approved, check the latest SASSA payment dates to know when you’ll receive your grant.

WhatsApp serves as an official communication channel for SASSA, allowing grant beneficiaries to access services easily without needing to visit distant SASSA offices.

Important Notices:

SASSA currently does not support phone number changes via WhatsApp. To update your phone number, report fraud, or resolve issues related to a lost phone, please visit the official SASSA SRD website.

Using WhatsApp to connect with SASSA does not require airtime if you’re connected to Wi-Fi or using zero-rated mobile data services.

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165 Comments

  1. Keleapere dipheko says:

    My sassa keeps declining I don’t know why

  2. I’ve been checking my status but my November status doesn’t show up why?

  3. nobuhle zwane says:

    My sassa keeps on declining i dont know why

  4. Tshwarelo Khoabane says:

    Hello last month I didn’t receive R350 it’s approved with no pay date

  5. I tried calling the srd number that number doesn’t work at all , I’m trying to update my number it’s it’s hard to change it. second my srd says cancel and all my details are correct plz help

  6. how to get proof of income letter online?

  7. Hi.. Mr SRD Grant has been approved from December 2023 to October 2024 but the pay date says null.. please help me.. I updated my banking details several times.

  8. Nomadlozi Constance Matsaneng says:

    Hello I have 7 month that I didn’t receive any money is July 2022 to January 2023 is seven months please help me when I make an appeal still is decline and another this this month still pending why

    1. Sassa l received my srd grant 2 times 2024. March and June only ..l.am not working. For almost 2 years now please HELP

      1. Please check your status here sassacheck.com it will also show the reason your grant is pending or not approved, without knowing that reason we can not help you

  9. Dzunisani says:

    I received received payment it’s still nothing inside my account balance,am using Nedbank account please help me

    1. I’ve been trying to apply buh it says I’ve already applied for the grant, meanwhile I didn’t apply ..I literally tried changing my numbers but still it won’t work

  10. Melita moloto says:

    My 350 declined last month n this month so i want to do appeal but the number that i used to apply is lost .

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